ActionIQ

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Enterprise Sales Director

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AIQ brings order to CX chaos. Our Customer Experience Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data while helping technical teams regain control of where data lives and how it's used. Enterprise brands such as Autodesk, M&T Bank, The New York Times, Neiman Marcus, Hertz and many more use our CX Hub to drive growth through extraordinary customer experiences.
Description:
The Enterprise Sales Director will be regarded as a trusted business advisor who has deep knowledge and expertise about their customer's business and market to drive revenue within key verticals - Retail, Financial Services, Insurance, Wealth Management, Telecommunications, Technology, and Media. They will simplify and craft a compelling proposition linked to the customer's business goals. You will need to be curious, tenacious and relationship-driven and have the ability to thrive in the Customer Data Platform's complex and technical environment.
The Role Will:

Drive net new revenue and in some cases expansion of current product set at existing customer organization
Build and maintain positive relationships with top decision-makers at C-levels and at different levels across the customer organization
Lead and collaborate with different parts of the ecosystem (internal resources and partners) to deliver value and insight to the customer
Stay up-to-date with your customer's industry and business to understand the customer's environment and challenges, both present and future, and use the information to develop opportunities and value to the customer
Acquire and maintain a working knowledge of the complete capabilities of our platform offerings
Develop and implement comprehensive account sales strategies
Maintain an active and accurate pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives
Be rigorous in the use of the value selling process and utilize and maintain critical sales systems and tools

Requirements:

Experience of working with customers to deliver an integrated, end-to-end approach
Track record of achieving/exceeding sales quota
Strong sales process and discipline ideally comfortable with value selling or other solutions sales methodologies
Proven success in selling Complex Enterprise Solutions within the key verticals mentioned above
Able to identify, cultivate and close deals in new and existing accounts
Able to build trust and lead a virtual, diverse internal team to drive complex sales cycles and build an excellent customer experience
Excellent communication, presentation and negotiation skills with senior and board level clients
Able to remain focused and drive action in a dynamic, complex environment
Proactive, tenacious and organized approach
Excellent networking ability
BA degree, or equivalent

Benefits:

Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company
Competitive compensation package, including significant equity component
Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
Top-notch health insurance benefits, including 12-weeks paid parental leave
We have a beautiful office right on Madison Square Park, and all NYC-based employees come into the office three days a week.
Check out this blog post to learn about the new AIQ CX Hub - the next chapter for us, our customers and the future of customer experience.
In accordance with ActionIQ policies and our commitment to prioritizing the health and safety of our employees, all office-based positions will require proof of COVID vaccination, including a booster shot, prior to entering the office. Remote employees and guests who visit the office must also provide proof of vaccination prior to entry. Our COVID-19 health and safety protocols may change over time as local and national guidance and regulations evolve.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.

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Danny Graham

Staff Engineer

FLEXIBLE TECH

Promoting Versatility in Tech and Talent

Staff Engineer Danny Graham enjoys flexibility in his tech stack. At work, he gets to play with systems like Scala, k8 and RabbitMQ, which can ramp up to meet workload needs and wind down after. “These tools let us do more with less in an elegant way,” he explained. The versatility of its tech stack reflects ActionIQ’s ethos of experiment-based innovation, where developers are encouraged to present demos, join lunch and learn sessions and participate in the bi-annual hackathon. For those with such entrepreneurial inclination, “Bring your sense of adventure and curiosity,” Graham said.

Experimentation and innovation are culturally ingrained.

Amanda Pogue

Data Scientist, Product Analytics

FLEXIBLE ROLES

Building The Bridge Between Data and Product

Data shapes business operations at ActionIQ, which makes Data Scientist Amanda Pogue’s embedded role unique on the product team. It’s part of the company’s goals of bringing product analytics to the forefront of product release, like the new customer-facing dashboard. “It gives me the opportunity to better enable the product and design teams to use data in their day-to-day,” she said. With her transition to product, Pogue gains better insight into the needs of the business and the product development process. It also presents an avenue to advocate for data projects in the product pipeline.

There is no shortage of interesting questions to investigate, and plenty of curious colleagues with whom to collaborate.

Tina Tyavlovsky

Senior QA Engineer

PIONEERING QA

Innovative Work Backed By High Quality Standards

As ActionIQ’s first embedded QA engineer, Tina Tyavlovskaya sought not only to replace the company’s third-party testing process but to shed the perception of QA as one that impedes progress. “QAs define quality standards across the engineering org and provide guidance on how to meet these standards,” she said. Moving QA in-house required a revamped strategy: a “priority-based test scope approach” with a mix of automated and commercial tools to meet team requirements and generate better coverage. There’s also the migration to Cypress, a more efficient tool for parallel testing and development.

QAs are not gatekeepers or bottlenecks in software development life cycles, but facilitators of constant integration and efficient testing processes.

What are ActionIQ Perks + Benefits

ActionIQ Benefits Overview

We offer benefits catered to the whole person, from top of the line healthcare coverage and wellness programs to employee experiences and professional development opportunities, our employees are at the center of all that we do. As an Actionite, you’ll have the opportunity to explore, enhance and expand your skill set through conferences, workshops, experiential learning, cross-team collaboration and more.

We operate in a hybrid model for our NYC based employees (in office: M, W, Th and remote: Tu, Fr) along with two remote seasons during the year where our employees can work from anywhere.

Culture

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Hybrid work model

In-person all-hands meetings

Bi-weekly meetings where we all come together to learn more about the latest in the organization from leadership and colleagues.

In-person revenue kickoff

Flexible work schedule

Our working hours are 10-6pm EST but this is flexible based on your location and your team’s ways of working.

Remote work program

For employees who are not fully remote we offer two remote seasons during the year where all employees can work from anywhere. https://www.actioniq.com/blog/actioniqs-new-ways-of-working

Diversity

Documented equal pay policy

Hiring practices that promote diversity

Structured hiring processes and practices, Diverse hiring panels, Gender decoder for job descriptions, Interview training for all hiring managers and teams

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Provided through Navia

Disability insurance

Dental insurance

Two plan options through Guardian.

Vision insurance

Provided through Guardian/VSP XPHealth vision discounts

Health insurance

Choice of four EPO & PPO plans through Anthem BCBS

Life insurance

Wellness programs

One Medical Membership, Gym Reimbursement through Anthem BCBS

Mental health benefits

Employee Assistance Program (EAP) Care Concierge Spring Health

Financial & Retirement

401(K)

Provided through Empower Retirement. Sofi and Origin Financial (personal finance and financial planning tools)

Company equity

Equity options are granted to our employees and executives upon the date of hire. Options are fully vested after 4 years of employment.

Charitable contribution matching

Employee donations of up to $500 per fiscal year will be matched.

Child Care & Parental Leave Benefits

Generous parental leave

All new parents are eligible for 12 weeks of 100% paid parental leave following a child’s birth.

Family medical leave

ActionIQ provides all qualified employees with 4 weeks paid leave to care for a seriously ill family member (child, spouse, parent, sibling, or registered domestic partner).

Vacation & Time Off Benefits

Generous PTO

We have a flexible PTO policy and encourage employees to take PTO to maintain work-life balance. We trust employees to communicate time off so colleagues feel supported and prepared.

Paid holidays

Company-wide vacation

Every year the company is closed from December 24th through the 1st of the year for a winter break.

Office Perks

Commuter benefits

Provided through Navia

Company-sponsored outings

Free snacks and drinks

Fully stocked kitchen at 11 Madison Ave.

Some meals provided

Family style and boxed style lunches provided Mon, Wed, Thurs.

Company-sponsored happy hours

Bi-monthly social hours following All Hands Meetings

Meditation space

Mother's room

Professional Development Benefits

Job training & conferences

ActionIQ offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.

Lunch and learns

We set aside time for our employees to learn from each other, gain perspective, and foster an environment of curiosity. (Culture Talks, Curiosity Series, Data Bytes)

Promote from within

Online course subscriptions available

Additional Perks + Benefits

From covering the cost of a One Medical membership for all employees to ensure quality, affordable and accessible health care to commuter benefits and a company-wide winter break, ActionIQ offers perks that take care of the whole person and their families.

View full list of perks + benefits

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