See yourself at Twilio

Join the team as our next Enterprise Inside Sales Representative.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to partner with our field sales executives, as an overlay, to drive sales cycles that help our customers progress their customer engagement and digital transformation initiatives.

The Enterprise Sales Representative team is a critical component of our go-to-market strategy as it will enable our team to expand our enterprise footprint and scale to uncover new opportunities. As such, this role presents a great opportunity to further develop sales skills and advance career development. Our goal is to build phenomenal customer experiences by being Twilio product specialists and engaging with customers in a consultative manner to identify their needs and difficulties.

Responsibilities

In this role, you’ll:

• Drive sales cycles both independently and by partnering with our field sales executives. These cycles will require you to understand customers’ (strategic growth initiatives), engagement requirements, including context, channels and audience. While you will focus on developing new opportunities with new customers there will also be opportunities to expand upon an existing product footprint within an account.
• Understand the customer’s procurement and legal processes and the corresponding Twilio processes so that you can effectively achieve mutually beneficial outcomes.
• Generate customer opportunities will come from a variety of sources, including strategic prospecting, Twilio marketing campaigns and Twilio sales engagement.
• Coordinate the introduction of resources across all go to market functions to support desired outcomes, including sales engineering, specialist services, customer success, executives and more.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Typically requires a minimum of 1 year experience in a Growth or Mid-Market AE role or 1+ years of closing experience, account management or solution selling of infrastructure and/or software/technology into Enterprise account segments at scale.
• Results-oriented individual who is eager about fueling the continued growth and success of Twilio by expanding and deepening our footprint with Enterprise organizations.
• Bachelor's Degree or equivalent years of experience required.

Desired:

• A collaborative approach, a “can do” demeanor and is relentless in pursuing goals and solving problems.
• Knowledge in telecom, software development, and consulting is a plus.

Location 

This role will be remote, and based in the West Coast, USA.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $24.92/hour - $34.26.
• Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.