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Job Category
Sales

Job Details

About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can redefine companies, careers, and, optimistically, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to extraordinary heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 - 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

About Slack Business Unit
Slack has transformed business communication. Slack is a layer of business technology, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more efficiently, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

About Role:

• You will be responsible for the full sales cycle from lead to close
• Establish positive relationships with senior executives and decision-makers
• You will cultivate new relationships for Slack through outbound efforts
• Help educate customers on the value of Slack throughout the adoption cycle
• You navigate key decision makers to build Slack awareness within organizations
• Identify customer needs and collaborate with Slack teammates to ensure customer success with special emphasis on signup, upgrade, and expansion
• You will initiate, negotiate and close new and expansion contracts with customers
• You will communicate and coordinate/raise issues appropriately including billing, legal, security, onboarding, and technical inquiries
• You will collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
• You will prepare and educate customers on new features and releases
• You will supervise and identify adoption and utilization trends
• Provide recommendations based on customer's business needs and usage patterns
• You will conduct periodic customer health-checks with an emphasis on customer happiness
• You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

You will do this by:

• Partnering with internal resources in order to drive additional value and expertise
• Educating customers on the value of our products in a consultative way
• Generating pipeline that leads to closed revenue and quota attainment
• Selling on value and return on investment vs. technical functionality
• Building credibility and trust while influencing buying decisions
• Uncovering business initiatives and challenges to map back our solutions across multiple lines of business
• Creating demand by uncovering business problems and matching them to our solution
• Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level

What you should have:

• 5-8+ years of Enterprise Account Executive experience
• Relevant sales experience, preferably in a SaaS organization
• Experience managing a pipeline and closing large contracts
• Excellent interpersonal skills both with customers and within an organization
• Shown negotiation and closing skills
• Consistent track record of navigating within large and mid-market organizations
• Ability to develop senior level relationships quickly and effectively
• Experience making pitches to senior managers and the C-suite
• Ability to balance multiple opportunities simultaneously at various stages of the buying process
• Takes an active interest in growing customer happiness and deepening customer relationships
• Ability to be flexible and adaptive
• Experience with enterprise SaaS vendors preferred
• Bachelor's degree preferred
• Some travel required

Our investment in you:

• Extraordinary enablement and on-demand training - check out Trailhead.com for a sneak peek!
• Sandler Sales Training
• Week-long product bootcamp
• Fast Ramp mentorship program
• Weekly 1:1 mentorship with your leadership
• Clear path to promotion with accelerated leadership development programs
• Exposure to executive leaders with a passion for living our values

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.