Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

The Distribution Channel Account Manager Ops has primary responsibility for driving our engagement with our distributors’ Incubator partners and other key distribution-led NextWave partners. You will also be responsible for working with large national distributors representing Distribution Operations, and responsible for the operational support of our distribution partners and channel teams. Primarily this role will act as a liaison between Sales Operations, our distribution partners, channel and sales teams, and other internal teams.

Your Impact

• Responsible for managing our Incubator partner program across our Distributors - This includes scheduling, preparing, and leading recurring regular Business Review meetings as well as Quarterly Reviews associated with Incubator performance 
• Contribute to the annual business plan process with the associated Distribution Business Manager - Work with distributors and Distribution Marketing Manager to have all Incubator Quarterly Marketing plans in place.
• Provide necessary data and reports to distributors to set plan targets and KPIs for their Incubator Partners to drive pipeline creation and bookings growth
• Responsible for semi-annual NextWave Program Compliance efforts for Distribution Managed Partners, including working with distributor on plans to address gaps in Partner requirements and to make the decision on up-leveling, downgrading, or off-boarding these Partners
• Handle (solve or escalate) all escalations related to day-to-day for Disti Managed Partners
• At each end of the month / EOQ, participate actively in the “Channel Collaboration Room” virtual environment to ensure flawless execution of all Distributors’ orders
• Serve as operational support and a liaison between Sales Operations and our Distributors
• Conduct Quarterly Operations Reviews with AMER distribution partners
• Support, train, educate and enable Sales Operations teams on Distribution needs and processes

Qualifications

Your Experience

• 2 – 4 years of distribution or channel management experience, and or sales experience collaborating closely with partners to drive growth
• 2 – 3 years of Program Management or BU Management or close work in channel programs projects
• 2 – 3 years of Sales Operations, Channel Ops, or Distribution Ops experience
• Self-motivated, proactive communication around projects or anticipated escalations
• Working knowledge and experience selling technology solutions 
• Skilled in developing business plans, contributing to strategic plans, and for devising reporting to track business Key Performance Indicators (KPI) and return on investments (ROI)
• Proven experience influencing partner/distributor actions 
• Strong presentation, public speaking skills 
• Proven ability to communicate effectively and professionally (verbal and written) 
• Strong time management and organizational skills 
• Professional IT Sales and business development experience

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer, the starting salary (includes on-target earnings = base + on target incentives for sales roles) is expected to be between $110,300/yr - $162,300/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

All your information will be kept confidential according to EEO guidelines

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.