About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 

We are committed to diversity as both a moral and business imperative. 

About the Role

We are a high-growth company in a fast-growing market, we have big ambitions, and we are expanding our Revenue Enablement team. In this role, you will be joining the Revenue Enablement team reporting to the Vice President, Revenue Enablement. The Revenue Enablement function at Highspot is an integral part of the company. Our mission is to empower Highspot’s customer-facing teams with the most effective knowledge and content to accelerate revenue growth.

What You’ll Do

• In this role, you will build and scale our Revenue Enablement team, specializing in our Post Sale Audiences. This includes leading the Account Management Enablement Team and being a strategic partner to the Expansion Sales and Services Enablement Teams. You will play a key role in driving our Post Sale go-to-market strategy to fuel growth and delight our customers. This opportunity provides a unique experience to build and lead a best-in-class enablement team at the industry’s leading enablement company. This role operates at the intersection of product, marketing, sales, account management, services, operations and reports directly to the Vice President, Revenue Enablement. The role is based out of the US but will work with our EMEA offices for localized programs.

RESPONSIBILITIES

ENABLEMENT LEADERSHIP

• Develop a deep understanding of the priorities, critical issues, skills gaps, opportunities, and objectives for success. 
• Provide insights and feedback to leadership on what is working and not working in the field and deliver strategic recommendations on optimizing performance. 
• Work effectively across all teams and executive leaders to navigate complex projects and define priorities that foster collaboration and innovation.
• Partner with account management and expansion sales teams to understand needs to improve the performance of their teams.
• Source and communicate feedback to the product team on trends in the market and within the enablement community.
• Adapt global enablement programs to drive success in specified regions through collaboration with leaders and individual contributors across the different segments and roles to develop an annual global enablement strategy.

ENABLEMENT FOUNDATIONS AND STRATEGIC GTM INITIATIVES

• Enable our Post Sales teams with everything they need to be confident in having value-driven conversations with buyers.
• Act as a Strategic Partner and conduit between the Revenue Enablement Team and the Services Enablement Team. 
• Led the team to optimize foundational programs (onboarding, ongoing training, skill development, etc.) to uplevel the skills and confidence of our Post Sales Teams.
• Led the team in developing training content, plays, and coaching to enable reps to execute our GTM initiatives successfully.
• Build and maintain a strong working knowledge of our platform, core personas, competitive landscape, and existing offerings to support the team, identify gaps and initiate solutions
• In all programs, build in consideration of regional differences in selling approaches and communication styles.

ENABLEMENT ANALYTICS

• Post Sale Enablement team performance tracking and optimization.
• Partner with Revenue Analytics to proactively identify best practices and areas for improvement across the revenue-generating teams to inform our enablement strategy.
• Leverage Highspot Scorecards to measure the performance of GTM initiatives.

Your Background

• 5+ years of experience designing and delivering training and/or enablement projects for Post Sales Team (Account Management, Customer Success, and/or Services)
• 2+ years of Account Management or Customer Success experience
• 3+ years of experience in team leadership, setting & executing on strategy and creating alignment with business priorities preferred
• Ability to communicate effectively across all levels, including high levels of cross-functional partnerships and executive & GTM messaging
• Excellent project management, time management, and organizational skills.
• Quick to learn and adapt to a fast-paced environment.
• Self-starter - you can take an initiative and hit the ground running with little to no direction
• Experience working with Executive leadership and senior-level sales/GTM leaders
• Experience designing programs and initiatives that are aligned with business strategy

This position is available either in-office or remote, as applicable, at the following locations:

• Arizona - Remote 
• Arkansas - Remote
• California - Remote 
• Connecticut - Remote 
• Florida - Remote 
• Georgia - Remote 
• Idaho - Remote 
• Illinois - Remote 
• Maryland - Remote 
• Massachusetts - Remote 
• Michigan - Remote
• Minnesota - Remote 
• Missouri - Remote 
• New Hampshire - Remote
• New Jersey - Remote 
• New York - Remote 
• North Carolina - Remote 
• Ohio - Remote 
• Oregon - Remote 
• Pennsylvania - Remote 
• Texas - Remote 
• Utah - Remote 
• Virginia - Remote 
• Washington - Remote 
• Washington - Seattle
• Wisconsin - Remote
• #BI - Remote

Benefits 

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave 

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Read through the requirements as a checklist and haven't ticked every box? Don't rule yourself out just yet. So if this role resonates with you, hit that apply button!