Director, Global Sales Operations - Systems & Processes (Remote) at Reonomy, an Altus Group Business (Houston, TX)

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Opportunity Awaits at Altus Group!

The opportunity

We are looking for a Sales Operations Director in this exciting newly created role. You will be a trusted advisor, supporting the business in developing strategy and turning strategy into operational execution, maximizing sales coverage and leveraging it to enable sales. You will have the ability to analyze existing areas and processes within a cross-functional organization. You are effective in implementing new and improved processes. You will apply your strong analytical and problem-solving skills, including the ability to derive impactful insights from large amounts of information and clearly communicate sophisticated ideas to executives, while smoothly handling questions and objections.

You will be responsible for systems, processes and tools related to the sales, services and support functions. You will effectively manage existing systems and take a leadership role in the evolution of our systems. You will provide input on the requirements and objectives of Information Systems and Programs such as Xactly, Quoting, Sales Automation, Forecasting, Reporting, etc. required by the Sales organization to enable productivity and performance improvements for sales and sales management.

This position will be remote/ hybrid working and as such we are flexible on location.

What you will do

  • You will work closely with cross functional teams to understand business needs and translate them into use cases and business requirements

  • You will work in partnership with our IT Department to prioritize the portfolio of business needs, oversee the development of solutions, conduct user acceptance testing and lead roll out efforts of new systems, processes, and tools

  • You will analyze sales processes and identify opportunities to increase efficiency

  • You will develop and implement business controls, policies, procedures, and best practices to maximize sales performance and comply with market requirements.

  • You will manage and refine sales policies such as rules of engagement and lead routing across a complex multi-segment sales organization

  • You own and refine the rules of engagement to coordinate various sales roles and routes to market and ensure systems readiness

  • You will design reporting to provide sales and finance leadership with key information required to manage the business

  • You will manage and design key sales processes such as quote to cash management

  • You will evaluate tool usability and drive improvements and adoption

  • You will work closely with marketing operations team to ensure effective go-to-market coordination and performance tracking

  • You will serve as a key liaison between sales and finance, IT, legal, marketing

  • You will support and drive sales technology adoption across all employees, overseeing compliance and management through technology.

  • You will provide data-driven input on sales structure, segmentation and coverage, business planning, investment prioritization, productivity improvement.

  • You will have a deep understanding of data structure and governance

  • You will determine the requirements and provide support for new product introductions, review and ensure readiness into sales systems & tools.

  • You will lead the integration of acquisitions for Sales, ensuring maximum continuity through effective cross functional collaboration and efficient integration of new Sales resources/data/contracts/environments.

Our new Director, Sales Operations will have

  • You ideally have 10 years or more experience in business operations, and expertise in a sales focused environment. You will possess strong systems, process, and sales enablement knowledge to be able to manage priorities and programs serving a large constituency within the sales organization. 

  • You have a bachelor’s degree, if you have a master’s that would be an asset

  • You have 10 years of equivalent experience in sales operations with a deep focus on sales systems, processes and tools.

  • You have experience working in matrixed environments with multiple stakeholders

  • You have the experience in analyzing sales processes, identifying areas for process improvement and understanding use cases for key systems and developing business requirements

  • You demonstrated the ability to work independently and within a team, conduct research, formulate and present conclusions regarding complex issues

  • You have excellent project management, organizational, and follow-up skills necessary to prioritize and complete multiple projects and tasks and effectively handle short notice assignments

  • You have strong interpersonal skills necessary to communicate effectively with all levels of the organization. You have a proven ability to generate concise presentation decks to illustrate and share various business-related information

  • You have experience with key go-to-market tools such as salesforce. com, Marketing (Pardot), as well as business intelligence, forecasting, compensation administration (Xactly), CPQ

  • You have excellent skillset with mathematical, comparative analysis, and general analytics to effectively create meaningful, understandable insights and metrics. As well as a proficiency in Excel with advanced spreadsheet management skills

Salary Range:

$180,000 – $210,000 for New York City

Come realize your potential at Altus Group!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact us at [email protected] or . (416) 641-9500

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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An Insider's view of Reonomy, an Altus Group Business

What’s the vibe like in the office?

Our office culture and vibe are unlike anything I’ve experienced in past jobs. Everyone is incredibly friendly, hardworking, and humble which allows for a collaborative and enjoyable ecosystem! Our executive team has done a fantastic job of creating a great work culture where I can genuinely say that I enjoy coming to work each day.


Manager, Customer Success

What does your typical day look like?

My day starts by fueling up on our catered breakfast then meeting with members of our CS/Sales teams to hear feedback from users. After, we'll huddle as a team and then work with our engineers to spec out a new data feature or project. Later in the day, I can be found vying for the longest road in Catan while enjoying the 360 views from our office!


Senior Product Manager

How does the company support your career growth?

Since joining Reonomy my personal career growth has accelerated beyond what I imagined! In addition to the support I receive from my manager, we're encouraged to seek ongoing education. Attending various industry events and conferences during work has helped me be a true expert for my clients which ultimately led to my promotion to Strategic AM!


Director of Customer Success

What unique initiatives do you have that encourage innovation?

Here at Reonomy, our teams meet daily across departments to optimize collaboration! Each team member is encouraged to identify areas of growth and take ownership for rolling out high ROI changes. Leaders also work with individuals to leverage their strengths which ultimately improves the performance of our team and creates a strong team unit.


VP of Partnerships and Business Development

What are some social events your company does?

Outside of eating together several times every week and having a stocked pantry & common area that people frequent, there is no shortage of opportunities to socialize with fellow colleagues. Activities that Reonomy has hosted in just the past 2 months include game nights, happy hours, team-specific events, and even a summer outing in Central Park!


Senior Data Engineer

What are Reonomy, an Altus Group Business Perks + Benefits

Reonomy, an Altus Group Business Benefits Overview

Let your salary be used for the fun stuff, we've got you covered on (almost!) everything else- 100% covered health benefits, ClassPass membership, Work from Home stipend (got to love a good at home office set up!) free Citibike and Headspace Meditation accounts!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Highly diverse management team
Reonomy's leadership team is 50% women and we are continuously looking to diversify our team as we grow. Additionally, we have underrepresented minorities on our executive team.
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
100% coverage
Vision Benefits
100% coverage
Health Insurance Benefits
Multiple 100% covered options!
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Reonomy has a Continuing Education program allowing employees to spend up to $1,000+ per year on programs, trainings, conferences, etc. to further develop their personal and professional growth.
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

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