Director of Account Management

| Dallas-Fort Worth, TX
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A Director of Account Management to strategically lead and ensure delight and alignment. Leading with a people first mentality to support the vision and mission of Axxess. Through collaboration support the vision by delivering the highest quality operational standards, metrics, and process improvement. The Director of Account Management will guide ongoing alignment of our client partnership and account management team at every touchpoint. Experience leadership and thrive in a culture that empowers growth and innovation.

What you will experience
  • Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both
  • A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
  • Professional development for career growth and advancement
  • Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Who we are...

It's simple. We do business differently, by empowering our team to create fresh ideas which impact lives everywhere. We don't just dream it; we do it every day at Axxess, we bring life-changing technology to healthcare impacting the way people work, learn and grow their business. Our edge does not come from our technology, it comes from our people. We work as one team with a common goal to create shared success benefiting everyone

What you will do...
  • Lead as a culture ambassador that leads The Axxess Way and share our value propositions and support model both internally and externally
  • Engage with stakeholders to deliver data that guides trends, goals, and performance metrics
  • Inspire and create learning opportunities for the team to grow through knowledge sharing
  • Ensure world-class customer service through account management by supporting and directingprocess improvements to streamline operations, and successful change management
  • Represent Axxess by attending industry and Axxess sponsored events
  • Identify new area of growth through collaboration with sales team to deliver Axxess full suite of solutions and interoperability functionality for all enterprise clients
  • Partner effectively and meaningfully with internal and external constituent groups.
  • Provide timely feedback to the management team on client trends, issues and needs.

What you bring...
  • Bachelor's degree in business, healthcare management or related discipline required
  • MBA or master's degree is desired
  • 5+ years of Home Health, Home Care, Hospice, and /or Palliative Care experience
  • Proven success leading a large organization through change and data driven decisions
  • Demonstrated ability to lead, motivate, inspire and build relationships at all levels
  • Proven success leading a large organization through change and data driven decisions.
  • Experience and knowledge of project management and product management disciplines.
  • Proficiency in MS Office products (Word, Excel, PowerPoint)

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!

More Information on Axxess
Axxess operates in the Information Technology industry. The company is located in Dallas, TX. Axxess was founded in 2007. It has 435 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 32 open jobs at Axxess, click here.
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