Director, Account Management (Corporate Lawyer)

| Austin, TX
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InCloudCounsel is seeking a Director to join the Account Management team of our rapidly growing company. InCloudCounsel is the leading technology and services provider of contract automation and intelligence for many of the world’s biggest and most innovative companies. By combining highly experienced corporate attorneys with cloud-based software that unlocks valuable data within contracts, InCloudCounsel offers a scalable, end-to-end solution for negotiating and managing routine legal work.

The Director will manage day-to-day operations of existing client relationships and develop new accounts in order to achieve our growth objectives.

This is a unique opportunity for a junior to mid-level Corporate associate who is looking to pivot to a business role. You will have the opportunity to learn from experienced InCloudCounsel account managers and ultimately build a significant book of business which you will oversee independently. The role reports directly to a Managing Director, Account Management and the compensation package includes a competitive salary, commission, and full benefits. The preferred locations for this position are Los Angeles and San Francisco; we are also open to candidates in Austin or Chicago.*

*InCloudCounsel is an employer in the following U.S. states—CA, D.C., CT, FL, GA, IL, MA, MN, NJ, NV, NY, OR, PA, TN, TX, VA, WA, as well as internationally in Hong Kong, Singapore, and The United Kingdom; we currently have offices in London, Los Angeles, New York City, and San Francisco.

Responsibilities:

  • Strategic Planning: work with our Managing Directors to guide the strategic vision for managing and growing accounts
  • Process Design: design and implement custom processes for new engagements in response to specific client needs
  • Account Onboarding: lead new clients from their initial onboarding call to full engagement
  • Account Management: manage client relationships to ensure that work is being processed appropriately, product improvements are enhancing the user experience and all revenue opportunities are being pursued
  • Attorney Management: work with the attorney engagement team to manage the InCloudCounsel attorney community, ensuring that the attorneys remain happy and engaged
  • Product Development: work with the research and development team to translate attorney and client feedback into product improvements that will make the InCloudCounsel application work better for all users 

Skills & Requirements:

  • Writing: must have excellent professional writing skills
  • Diligence and attention to detail: effective project management and consistent delivery of timely, high quality work
  • Process-oriented: enjoys designing, refining, and executing complex processes
  • Interpersonal skills: enjoys working with and talking to people, collaborating, and building relationships
  • Self-directed: an ability to manage yourself with little oversight or direction 
  • Law firm training: two to four years as a Corporate associate (preferably an AmLaw 50 firm)
  • Legal background: must have an ability to speak a legal language and empathize with both clients and attorneys

About the Team: We’re all about freedom. InCloudCounsel is on a mission to free companies from outdated legal processes and corporate lawyers from outdated work models. We’re a group of former Big Law lawyers, business professionals, and engineers working together to modernize the legal industry. The people developing our product, servicing our customers and lawyer partners, and driving our business operations are dynamic individuals who have also achieved the freedom to do what’s important to them - they’re musicians, dancers, photographers, sailors, surfers, world travelers, home flippers, and animal lovers - and our freedom inspires us to free others.

 Benefits

  • Flexible compensation package that allows employees to participate in long term company growth
  • Semi-weekly lunch perk
  • Medical, dental, and vision insurance
  • 401K, pre-tax benefits
  • Parental leave
  • Generous vacation policy
  • Annual professional development stipend
  • Remote work flexibility

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

NOTE to External Agencies: We are not accepting any blind submissions or resumes from recruitment agencies. Any resumes sent to a member of InCloudCounsel will NOT be accepted or considered as a submission.

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An Insider's view of Ontra

How would you describe the company’s work-life balance?

Everyone is trusted to take time off throughout the year when they want to, and they actually do take time off. I also have my Slack notifications turned off every night, on weekends, and on PTO. We’re all about finding ways to achieve ambitious goals with sustainable and healthy day-to-day processes.

Robyn

User Experience Designer

What does your typical day look like?

I spend most of my time with our customers to understand the tech-enabled legal processes currently in place and offer recommendations on products and services that will support their continued success. I work across the organization, from partnering with our attorney partners- to collaborating with the Product team to improve and scale our process

Josh

Managing Director, Account Management

What are Ontra Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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