We want to be the best. That's why we hire the best. As the 2018 winner of Digiday's Worklife Award for Most Passionate Employees at an Agency, we thrive on challenging, rewarding, purpose-driven work. We're looking for skilled individuals like you - for professionals full of talent, but not of themselves.
Adtaxi is a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help advertisers solve complex marketing challenges with custom, performance-driven solutions.
We are a Facebook Small Business Solutions Partner, a Google Premier Partner, and the recipient of the 2016 Google Channel Sales Innovator Award - US; this prestigious award, the only one in the innovation category presented to a U.S. company, recognizes the leading-edge technology of our Quantum Optimization Platform.
Digital Account Managers are responsible for increasing customer lifetime value from an existing book of business by delivering world-class service, partnering with clients to meet their digital campaign objectives and working with colleagues to manage the development of strategic accounts and acting as an Adtaxi digital product subject-matter-expert. This role partners with internal teams for sales, marketing and ad operations to exceed goals for our enterprise clients. Digital Account Managers proactively provide campaign feedback, present up-sell opportunities to existing clients in order to grow their book of business and interpret/present complex data to clients, in regards to campaign performance and market analysis.
Responsibilities

• Overall responsibility for client revenue growth, financial forecasting and accurate customer billing.
  
• Interacts with sales, ad ops, marketing and client to ensure Adtaxi digital campaign success.
  
• Works closely with client post-sale to ensure client retention, renewal, and overall campaign success.
  
• Acknowledges and overcomes client objections by analyzing and resolving campaign issues.
  
• Prepares required documents (contracts, product, creative assets) and coordinates campaign schedule.
  
• Develops internal and client-facing custom reports via Google Analytics, Excel and other internal tools.
  
• Partners with campaign manager to ensure campaign pacing.
  
• Shares best practices and mentors new hires. Collaborate and participate in team meetings.
  

Qualifications

• Bachelors degree preferred. High school diploma required.
  
• Experience in consultative sales, diagnosing client needs, presentations, closing, time management, client retention and problem-solving required.
  
• Proven track record of success in digital media sales and/or account management required.
  
• Existing book of business and contacts/relationships within a defined territory or category preferred.
  
• 3+ years of applicable experience in Paid Search, Programmatic Display and Video, Email and Social Media. Can demonstrate proficiency in concepts and methodology of campaign strategy and execution.
  
• Ability to work in a fast-paced, deadline-oriented, dynamic environment
  
• Professional, outgoing and friendly and able to adapt sales techniques and presentations
  
• Analytical skills required for work on data-driven summary reports on campaign performance
  
• Proficiency in Outlook, Excel, Word, and PowerPoint required.
  
• Google AdWords and Analytics Certification preferred.
  
• Strong negotiation and accurate forecasting skills
  
• Proficient at personal goal setting and demonstrates a drive to succeed goals required.
  

Work Environment
Range 7:30-8:30 to 4:30-5:30pm depending on team needs. Currently 100% remote in response to Covid-19 (subject to change).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 30 pounds.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.