Deal Desk Specialist
Company Description
Denodo is the leader in data virtualization – providing unmatched performance, unified access to the broadest range of enterprise, Big Data, cloud and unstructured sources, and the agilest data services provisioning and governance – at less than half the cost of traditional data integration. Denodo’s customers have gained significant business agility and ROI by creating a unified virtual data layer that serves strategic enterprise-wide information needs for agile BI, big data analytics, web and cloud integration, single-view applications, and SOA data services across every major industry. Founded in 1999, Denodo is privately held.
Job Description
The Opportunity
Denodo is seeking a Deal Desk Specialist for the Global Operations team to focus on providing support to the sales organization on deal structures and the closing process. This critical role is responsible for actively working with sales, and other cross functional teams on deal processing and general sales support and administration.
The successful candidate will be self-motivated, and a fast learner, with the ability to take initiative and multi-task under tight deadlines. Those who thrive in this role will have exceptional attention to detail and a process-oriented mentality. You will be working across many teams in the organization with individuals in various locations. There is an excellent opportunity to grow and progress on the team and at the company.
Job Responsibilities
Sales Support:
- Serve as the main point of contact for our Sales team on all operational deal components
- Manage day-to-day quote administration and ensure deal structures and order forms comply with published sales and business approval policies
- Work as the primary liaison between multiple groups, such as Finance, Sales, Legal and Business Automation to help facilitate deal closure
- Proactively identify inconsistencies in deal structuring and coach Sales accordingly
- Manage and answer day to day inquiries from Sales team
- Cultivate internal relationships with all levels of the sales organization
Administration & Operations:
- Confirm accuracy of sales pipeline in Salesforce
- Ensure smooth execution of deals by verifying all executed documentation is correct and completed and working with Finance to facilitate a smooth billing process
- Conduct user acceptance testing within our different systems, most notably Salesforce, when new products or policies are rolled out
- Support the enablement team as needed on creating training documentation on new processes
- Deliver relevant training to new and existing sales people on order processes, legal agreements and overall deal closure best practices
Qualifications
- Bachelor's degree required
- Fluency in English
- Excellent oral and written communication skills
- Highly driven with exceptional attention to detail
- Critical thinker with experience identifying, analyzing and resolving inefficiencies
- Strong organizational skills and the ability to manage multiple tasks in a highly dynamic environment
- Salesforce experience preferred
- Experience in a similar high growth role in the Technology industry is preferred but not required
Additional Information
Employment Practices
- We are committed to equal employment opportunity.
- We respect, value and welcome diversity in our workforce.
- We do not accept resumes from headhunters or suppliers that have not signed a formal fee agreement. Therefore, any resume received from an unapproved supplier will be considered unsolicited, and we will not be obligated to pay a referral fee.