BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
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Deal Desk Manager at BlackLine (Remote)

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Job Summary

The Deal Desk Manager will partner with our Global Sales Organization to provide direct support and guidance in all commercial aspects of deals with existing and prospective customers. These tasks include but are not limited to; assist with standardized terms of deal while enforcing contracting standards, navigate non-standard and sometimes complex deal structures, work cross-functionally with Accounting, Legal, and Sales Leadership.

Roles and Responsibility (list in order of importance)

• Serve as the point of contact and subject matter expert on requests to add specific terms to customer order forms and commercial quotes (direct and channel sales) in accordance with BlackLine's sales operations standards,

• Enforce BlackLine's approval matrix and policies, troubleshoot deal issues and escalate them to management as appropriate.

• Partner with cross-functional teams including Finance and Legal to identify, review and address revenue recognition matters for non-standard deal structures.

• Educate and assist BlackLine's sales team to ensure adherence to BlackLine's quote-to-contract processes and policies.

• Escalate requests that fall outside of Blackline's standard approval matrix protocols.

• Craft and coordinate approvals for additional commercial terms between our Sales, Legal, and Finance teams.

• Develop an in-depth understanding of BlackLine's subscription business model, services and product offerings and recommended appropriate contract structures.

• Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices.

Required Qualifications

Years of Experience in Related Field: • 5+ years of experience in Accounting, Business Administration, Sales Operations or Order Administration

Education: Bachelors Degree

Preferred Qualifications

· 5+ years of experience in a Deal Desk function with a global sales team

· Bachelor's degree or equivalent work experience required

· Experience driving non-standard contracts to closure

· Solid understanding and experience with CPQ (configure, price, quote) tools and quote to cash process knowledge

· Proven ability to own and run complex deals end-to-end

· Self-motivated, critical thinker with prior experience in a SaaS environment

· Positive team player and effective communicator with all levels of management and cross-functional organizations.

· Flexible and supportive in a fast-moving and changing environment.

· Collaborative participation in identifying and suggesting possible resolutions in system gaps and processes to better streamline efficient workflow.

Working Conditions

Work is primarily sedentary in nature, no special demands are required.
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Technology we use

  • Engineering
  • Product
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

Healthy employees are happier and more engaged. At BlackLine, medical, dental, and vision coverage is taken care of by the company, along with unlimited paid time off and other perks to help you take care of your mental and physical health and wellness.

Your financial wellness matters too. we offer a 401(k) plan with matching, competitive compensation, and an employee stock purchase plan to ensure you keep current with your value in the marketplace and plan for your future. We also offer extensive career and personal development with a wide range of learning opportunities.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

An Insider's view of BlackLine

What unique initiatives do you have that encourage innovation?

At Backline, we are on a Platform Modernization journey and quality is core to this transformation. This is achieved by adopting Shift Left approach to testing and by developing a reliable Automation Framework and Execution Engine that supports automation for Microservices, EventBus, APIs, UI, mobile etc. across different supported environments.

Versha Pradhan

Director, Engineering

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