Deal Desk Analyst at Collibra

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Meeting your future team:

Collibra is looking for a Deal Desk Analyst reporting to the Deal Desk Lead.  You will be a subject matter expert in the Order Management and Order Operations process, helping to structure and close deals for the benefit of Collibra and our customers. You will be the first point of contact in the Quote-to-Cash (Q2C) process as well as the final approver to “close win” an opportunity.  

Living Collibra’s value of “Being the Customer’s Champion”, you will work closely with internal customers - the Sales Organization and assist them to ultimately close an opportunity that generates revenue for Collibra.

Deal Desk Analysts at Collibra are responsible for:
  • Marketplace expertise
  • Accelerating deal cycles to close and maximize revenue by partnering with our Sales Reps and Regional Sales Leaders in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions
  • Reviewing proposals/quotes and providing Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure
  • Providing proactive support, guidance and creative commercial solutions to the Sales team in order to help drive new deals as well as renewals / expansion opportunities, whilst being aware of relevant customer information, provisioning and current invoice
  • Ensuring compliance with company pricing/discount policies and processes
  • Approving CPQ quotes to ensure accuracy and completeness
  • Assisting sales on new technologies and processes to drive more efficient deal execution 
  • Provision and deliver customer licenses in accordance with contracts and order forms
  • User acceptance testing for updates to CPQ
  • Close opportunities after contracts are fully executed; ensuring the numbers match the contracts
  • Adding strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments on behalf of the Sales team to ensure the Sales team is being supported to the highest standard possible.
You Have:
  • Bachelor's degree and 2-5 years of experience working in the SaaS industry
  • Experience understanding detailed pricing models and strategies
  • An ability to analyze and recommend the best course of action for complex pricing situations, and able to problem solve and find amicable solutions
  • Experience with Salesforce.com and CPQ
  • Order operations or Deal Desk experience
  • Experience working with a Sales Organization in support capacity
  • Experience reviewing, drafting, and editing commercial terms
  • Experience of working well with other cross-functional teams (Finance, Legal/Contracts, Product, Support) and influence as well as build relationships with these teams
You Are:
  • Accountable, with a proven ability to take ownership and solve problems.
  • Dedication to excellent customer service
  • Self-motivated, able to work independently as well as contribute to a team
  • Assertive with excellent interpersonal and communication skills 
  • Detailed oriented and laser eye focus when reviewing quotes and order forms 
  • Must be a self-starter with strong organizational and time management skills
  • Demonstrate good judgement in solving problems as well as identifying problems in advance and proposing solutions
  • Able to work to tight deadlines in a fast-growing environment
Measuring Success:
  • Within your first month, you will be able to do first line quote approval, and close straight forward opportunities as well as be able to process quotes through partner marketplaces
  • Within your third month, you will be able to close win all types of opportunities and provision licenses to customers
  • Within your sixth month, you will be able to work with various teams and a trusted advisor to the Sales team.
Benefits at Collibra:

We strive to provide all Collibrans with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.


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Technology we use

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An Insider's view of Collibra

How would you describe the company’s work-life balance?

There are several things in our employee benefits that I need such as remote work and flexible schedule. I'll go to the gym in the morning, then I’ll start late. Sometimes I work late, sometimes I work on Saturday, but then on Monday, I won’t work. I can maintain that flexibility as long as I deliver my work.

Laura

Sales Engineering Manager

How do you collaborate with other teams in the company?

Our customers need a product that delivers a lot of capability, and their needs demand constant product development. I love that we invest to make it happen. I’ve established structures within the sales team that help streamline the process for all sides of the relationship. I just try to be very efficient with my time and my colleagues’ time.

Teba

Sales Engineer

How has your career grown since starting at the company?

I feel like my sense of ownership and initiative have been well-rewarded with new projects that have allowed me to build upon my skillset. I want to learn, and I feel like it’s known and supported by my management.

Haydee

Software Engineer

How do you empower your team to be more creative?

The culture has typically been open. It has certainly been kind. I think that those are the two big ones for me, which is just information sharing and openness in a way that's positive. If we have something that we can course correct on, share it, but do it in a way that’s positive or proactive.

Ryan

Area Vice President

How does your team reward individual success?

I never thought I’d be teaching a team that’s already been with Collibra for a year. It’s phenomenal. My manager asked me to show my emails and my messaging to the team of 15. There is a lot to learn here, and I had only been here for two months.

Roger

Business Development Representative

What are Collibra Perks + Benefits

Collibra Benefits Overview

Designed to nourish the wellbeing of our teams around the world, Collibra’s Benefit’s program, {Be}Well, provide healthcare, mental health support, generous time off and other wellness policies and resources. Learn more about the pillars behind Collibra’s {Be}Well Program, our global minimums and more at www.Collibra.com/careers.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

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