Customer Solutions Engineer, gTech Professional Services

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Minimum qualifications:

  • Bachelor's degree in Computer Science, or equivalent practical experience.
  • Experience working with web technologies including HTML, CSS, JavaScript and HTTP.
  • Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.



Preferred qualifications:

  • MBA and/or Master's degree in Computer Science.
  • Experience with big data platforms and large volume data analytics.
  • Experience in the online advertising industry.
  • Ability to construct complex yet efficient SQL queries. Ability to work independently and manage multiple projects simultaneously.



About the job

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The Customer Solutions Engineering team is responsible for developing innovative, cutting-edge solutions to the business problems faced by large advertisers. Your solutions will take many forms, from prototypes and demos to education, all with Google technology.

In this role, you will be responsible for identifying and prioritizing projects. You will see the unique business challenges faced by our largest advertisers, and you will be given the opportunity to develop solutions no one else has. Working across the entire organization, you will have the chance to leverage your wide-ranging experience and skill-set to find the best solution for the problems at hand.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

The US base salary range for this full-time position is $107,000-$163,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Responsibilities

  • Manage technical relationships with a select customer portfolio, including managing multiple projects simultaneously.
  • Work with the Sales team to identify business opportunities leveraging both display and performance solutions supported by the team.
  • Collect requirements, provide guidance and best practices to apply ad products and technologies to achieve advertisers' business goals.
  • Design and implement complex, cross-product customized solutions with the customer.
  • Responsible for implementations and escalations handled by other Google teams for named accounts.
More Information on Google
Google operates in the AdTech industry. The company is located in Mountain View, CA, Kirkland, WA, Boulder, CO, Atlanta, GA, New York, NY, Cambridge, MA, Washington, DC, Reston, VA, Ann Arbor, MI, Chicago, IL, Austin, TX, Frisco, TX, Irvine, CA, Los Angeles, CA, San Bruno, CA and San Francisco, CA. It has 244433 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and 401(K). To see all 97 open jobs at Google, click here.
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