Customer Account Manager
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Role:
The Customer Account Manager is responsible for the relationship and sales efforts of our existing customers. Coordinates cross[1]functionally to assist with the sales process, as well as create a relationship with the existing customer base.
What You'll Do:

• Responsible for attainment of monthly, quarterly, and annual sales quota, as well as weekly pipeline creation goals
• Facilitates efficient and in-depth product demonstrations to customers with the Sales Solutions team
• Introduces new product offerings and functionalities to the customer base, keeping them up to speed on our latest product enhancements and new releases
• Understands and articulate complex business issues and how technology will address these issues
• Creates long term relationship within customer leadership team and develop reference ability within install base.
• Partners with others within Epicor to sell our solution
• Conducts account and territory planning
• Generates of leads through social selling and leveraging own network
• Follows up on company-generated leads and innovative marketing campaigns within your territory

What You Need to Succeed:

• Proven presentation and demonstration skills
• Self-starter with the ability to operate independently
• 2+ years ERP experience
• 2+ years account management and/or sales experience including customer satisfaction
• 2+ years of consistent quota attainment

Additional Skills That Could Set You Apart:

• 2+ years experience calling into the Lumber and Building Materials Industries
• Bachelor's degree preferred

Why You Should Click Apply:
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.