Customer Account Coordinator (Madison, WI)

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Extreme Engineering Solutions (X-ES) is seeking a highly-organized and detail-oriented professional to assist with day-to-day operations of the Inside Sales team. This includes review of customer contracts and coordinating between customers and internal teams to ensure timely and successful delivery of orders to meet our customers' needs.

Duties and Responsibilities

Interface with existing customers and various internal departments to help manage client relationships with X-ES, as well as perform a variety of general department support assignments. Specific responsibilities include:

  • Assist with daily day-to-day customer inquiries for a designated customer base
  • Review, enter, and actively track sales orders to shipment
  • Interact and coordinate with internal and external customers to ensure sales orders are fulfilled in accordance with contractual commitments and client expectations
  • Assist in developing and implementing department improvement projects
  • Perform other duties and responsibilities as assigned

Desired Qualifications

  • Prior work experience in an office setting is preferred
  • Advanced computer skills with the ability to learn and use various software applications, including Microsoft Office
  • Strong verbal, written and interpersonal communication skills
  • Ability to prioritize and manage multiple tasks at once; strong organizational and time management skills desired
  • Able to work well both independently and with others

Required Qualifications

  • High School diploma or GED

Compensation and Benefits:

Competitive starting pay based on past relevant experience. Extreme Engineering Solutions offers a competitive compensation package with excellent benefits, including:

  • No-deductible, low-copay group health and dental insurance (90% employer paid)
  • Life insurance and long-term disability insurance (100% employer paid)
  • Paid time off, plus eight paid holidays a year
  • Safe Harbor 401(k) contribution
  • Participation in the employee stock ownership plan (ESOP)

X-ES also takes a casual, small-business approach to company culture. At our state-of-the-art office and manufacturing facility located in Madison's growing tech corridor, there's no formal dress code, flexible scheduling, and dedicated personal workspaces. Our employees kick back at regular company events and enjoy lunches from local pizza places and food carts. At X-ES, we strive to offer a comfortable, relaxed environment for our employees to do their best work.

About X-ES

When "rugged enough" isn't rugged enough for embedded computing systems, industry leaders in the military, aerospace, industrial, and commercial sectors turn to Extreme Engineering Solutions (X-ES). Because we strive to be the premier provider of mission-critical embedded products while delivering exceptional levels of customer and employee satisfaction, we hire strong contributors and give them space to thrive. As a 100% employee-owned company, our employees both drive and directly benefit from our success. Together, we meticulously design and build products that stand up to some of the most extreme conditions on the planet.

Extreme Engineering Solutions is located in Madison, WI area. The company designs and manufactures rugged embedded computing solutions for a variety of applications. For more information,

Extreme Engineering Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.
More Information on Extreme Engineering Solutions
Extreme Engineering Solutions operates in the Hardware industry. The company is located in Verona, WI. Extreme Engineering Solutions was founded in 2002. It has 286 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Health Insurance Benefits, Life Insurance, 401(K) and Company Outings. To see all 11 open jobs at Extreme Engineering Solutions, click here.
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