Chief of Staff to the CTO

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We are looking for a Chief of Staff to join a fast growing Tech team of 40+ people divided into 4 departments and 10 product squads.

In this role, you will report directly to the CTO to ensure everyone understands what the Engineering team is working on, what the expected business results are; and make sure the Engineering team is accountable for these results. As a highly influential member of the organization, you will :

Provide visibility and alignment at company’s level: Summarize Engineering performance for the Board. Ensure every 360Learner knows what the R&D is and doing and what are the impacts. Be the contact point for cross-department collaboration. Make sure our Engineering principles, strategy & culture are well formalized, both for internal alignment and for external marketing purposes.

Assume everyone's delivery and accountability: Ensure the ETAs on the roadmap are clear, the DRIs are identified, the delays and deprioritization are communicated early and clearly. Ensure this makes DRIs both empowered on their scope and pushed to make bold and ambitious decisions leading to great impact. Measure Engineering and connected teams performance.

Scale our tools, practices and processes: Benchmark other SaaS Tech/Engineering organizations, tools, processes. Leverage all existing knowledge (articles, podcasts, books) to get new ideas and improve our performance. Lead process changes in the Engineering team, mostly when it requires coordination or change-management in other teams (Support, Solution Architects, CST…)

Within 1 month you will :

  • Discover the 360Learning platform
  • Discover 360Learning’s business and teams
  • Learn our methodologies, work practices, culture

Within 3 months you will :

  • Create and update the Engineering roadmap deck, the Board Engineering’s slides, the Executive committee’s slides
  • Receive and analyze the other departments’ collaboration needs. Then, once we agree on a resulting project...

Within 6 months, you will:

  • Analyze Engineering’s KPIs to detect potential improvements
  • Benchmark SaaS best practices and building a strong SaaS network
  • Implement new processes & tools to increase focus and productivity

Within 12 months, you will:

  • Drive key Engineering transformation projects with multiple stakeholders across the company, and providing full visibility on these projects
  • Align Engineering priorities with the company's strategic objectives and business plan

The Skills Set :

  • You have 8+ years of experience during which you have interacted with impactful engineering teams, set strategy, and experienced technical organizations scaling
  • You have significant cross-functional project leadership experience, working with multiple stakeholders across departments
  • You are comfortable working with executives and senior leaders
  • You have a structured approach to decision-making, with a strong inclination towards action, speed and impact
  • You are a true leader who is skilled at driving accountability
  • You are a high-level thinker, but also detail-oriented when executing on projects
  • You graduated from a top engineering school
  • You have strong oral and written communication both in French and in English 
  • You show enthusiasm for our culture explained here: Convexity

What we offer :

  • Compensation. Competitive package (including a variable component and equity)
  • Benefits/Perks. RTT, luncheon vouchers, 50% off on the transport subscription, Gymlib access, health insurance (Alan), generous parental leave policy. Level up your skills with our very own platform. Network with team members from around the world. 
  • Balance. We are remote-friendly and promote flexible work hours.
  • Culture. Be a part of a global team. We are powered through our culture called Convexity (ask us about it)! Make an impact in a high autonomy, low authority and highly nimble environment.

Interview process :

  • Call with our Tech Recruiter
  • Discovery Meeting with our CTO
  • Live Case study with our CTO and our Director of Operations
  • Meeting with our Product, Ops and R&D teams
  • Culture Fit Meeting with our Engineering Manager
  • Meeting with our CEO
  • Final chat with our CTO
  • Reference checks 
  • Offer!

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,500 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $41 million with 220+ team members across New York, Paris, and London. You can learn more in this blog post from our CEO.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Who We Are
360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,500 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $41 million with 250+ team members across New York, Paris, and London. You can learn more in this blog post from our CEO.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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An Insider's view of 360Learning

How would you describe the company’s work-life balance?

One of our company values is to enable employees to choose where and when they work. We refer to it as “your life, your way.” For me, that means a range of things–I want the flexibility to go for a long lunch with a friend, take an afternoon spin class, or take PTO without any pressure to be tethered to work.

Caroline

Director of Product Marketing

How do you collaborate with other teams in the company?

We all want to be 1% better today than yesterday. We go the extra mile to help others and make them feel awesome.

Sophie

VP Operations & Strategy

How has your career grown since starting at the company?

360Learning offers great opportunities for impact-oriented people. I joined 360Learning 1.5 years ago and my scope has evolved 3 times. At each step, I've received impactful coaching to help me step-up to challenges and have been continually encouraged to step out of my comfort zone. This is exactly what I was hoping for when joining the company.

Benjamin

Head of Operations

How do you empower your team to be more creative?

My goal is to develop leaders, not followers. It means encouraging my team to take ownership of virtually anything that can be improved whether they are a VP or an intern. I am intentional about giving everyone the space to experiment, learn from their mistakes, and ultimately reveal their genius.

Jean-Christophe

CRO, Americas

What makes someone successful on your team?

Self-sufficiency is key at 360Learning. We have a culture that practices autonomy and accountability. If you like the ability to work in an asynchronous way while still being a team player, success will not be far behind.

Alex

Account Executive

What are 360Learning Perks + Benefits

360Learning Benefits Overview

At 360Learning, we are committed to you and your wellbeing with benefits + perks that will allow you to be the best that you can be. It includes comprehensive medical benefits (health, dental and vision), 401(k) matching, parental leave, remote/flexibility in hours, global experience, and more...

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
360Learning offers 401(K) matching - employer matching contribution of 100% of the employee’s deferral up to 4% (of total compensation) after 6 months.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker and also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
360Learning embraces "Your Life, Your Way" and that includes flexibility when it comes to creating your work schedule.
Remote Work Program
Our remote work program includes work from home, full-time remote for most positions, semi-remote (half/half in and out of office), and nomadic life.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Cross functional training encouraged
Customized development tracks
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