Cox Enterprises
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Hybrid

Chief Revenue Officer, RapidScale

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RapidScale,is a Platform that simplifies IT. We help lean IT teams manage the technology that is vital to running day-to-day operations so they can stay focused on driving growth.
We deliver it as-a-Service, with flexible management options, making technology accessible through our industry-leading management portal, putting the power to scale at their fingertips. The company provides Managed Cloud services to companies of all sizes including but not limited to: Infrastructure as a Service (IaaS), Desktop as a Services (DaaS), Disaster Recovery as a Service (DRaaS), Backups as a Service, M365, Unified Security Management services, and Microsoft Office 365 services. The services are offered in public, private, and hybrid-cloud platforms including VMware, Microsoft Azure, and AWS.
About the Role:
This AVP and his/her team will lead the strategic direction for our commercial managed cloud sales groups (direct, in-direct, & account management) including areas of focus such as quota setting and management; planning and forecasting; sales channel reporting; sales process; and overall productivity and effectiveness of the assigned sales organization for RapidScale. They work directly with the sales team, Marketing, Operations, and other teams to align on go-to market strategy, ensure revenue plans are met, and ensure a sound long-term strategy for commercial cloud sales. Ensures favorable relationships within the local community. Ensures an attractive work environment focused on the customer while nurturing personal development. This position reports to the General Manager of RapidScale.
Key Ownership:

  • Develops and implement an overall multi-level sales strategy and organizational structure that focuses on enhancing performance, productivity, and service in-line with the overall organizational strategy and focused on helping achieve organizational goals. Tracks and analyzes overall results to coordinate necessary changes to achieve strategic goals
  • Coordinates with all functions to produce a sound operational model that supports ongoing growth
  • Budget accountability, revenue, and relationship accountability for overall programs.
  • Interface directly with Finance and Marketing teams to plan revenue and relationship quotas by channel and sales operating expense associated with channel mix and channel strategy overall.
  • Metrics and reporting design and approach that supports the commercial cloud sales channels.
  • Develops all sales forecasting, planning, and budgeting processes used within the sales organization.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's efforts.
  • Analyze, monitor, and report on all sales channel and sales maker performance trends.
  • Equitable assignment of sales force quotas and territory coverage and optimal allocation to all sales channels and resources.
  • Supports sales Directors and Cloud Solutions Consultants with the management of key customer relationships as required and the management and coordination of potential new alliance and channel local partner segmentation, lead flow and sale improvement.
  • Implements enabling technologies including CRM and monitors the assigned sales organization's compliance with required standards for maintaining CRM data.
  • Deliver weekly/monthly monitoring and reporting of initiatives to drive strategic performance improvement.
  • Evaluate and present findings in a manner that will facilitate leadership's understanding of the results and drive results.
  • Develops and/or coordinates appropriate metrics and corresponding analysis to drive the business forward inclusive of cost of sale by channel.
  • Develops, oversees, and delivers on-going training and onboarding process for sales makers, sales management, and sales support personnel in the sales organization.
  • Ensure sales team is aligned on their objectives and have a clear understanding of the market, their clients, and the organization's product offerings
  • Ensures a participative work environment that will attract and maintain a workforce of talented and satisfied employees
  • Leads commissions design, analytics, and administration of tools for payments
  • Leads the development of national incentives, inclusive of marque events like Winner's Circle
  • Develop and administer scorecard management, along with analysis and supporting field leadership on best enabling teams to maximize performance
  • Primary owner on sales channel planning needed to launch and execute new product, tiers, and/or pricing changes inclusive of the development of key metrics, and performance management.
  • Take the lead role for intaking any new programs via cross-functional project directors/managers.
  • Responsible for efficient allocation of technology, support, and training resources to impact the sales organization's performance in alignment with both financial and market share objectives
  • Manages commercial sales teams and sales operations and develops standardized sales processes for implementation throughout business
  • Drives a customer-service vision in a multi-location environment, using information technology to improve customer responsiveness and ensure exemplary service quality


Qualifications :

  • Bachelor's degree and 14+ years of relevant experience or a Master's degree with 12 years of relevant experience or a Ph.D. with 9 years of relevant experience.
  • At least 7 years' experience in a sales leadership role ideally in the cloud and/or managed IT services or related industry.
  • Must have keen understanding of cloud managed services industry and competitive landscape.
  • Must have strong negotiation skills, excellent interpersonal, oral, written, communication and presentation abilities.
  • Experience leading complex, solutions-selling teams who have achieved team plans/quotas.
  • Data analysis and PC skills required; experience with MS Office Products required.
  • Ability to anticipate and identify problems and analyze strategic issues.
  • Demonstrated ability to influence decisions in areas outside of direct control through collaboration and teamwork.
  • Highly developed ability to manage multiple projects and balance priorities in a fast-paced competitive market environment.
  • Strong leadership and coaching skillset.
  • Working knowledge of strategic planning, operations planning, business analysis, and general business consulting principles.


USD 187,200.00 - 312,000.00
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What are Cox Enterprises Perks + Benefits

Cox Enterprises Benefits Overview

We want our employees living their best lives. That means different things to different people, so we’ve curated benefits that reflect myriad needs and pursuits. Whether you’re looking for comprehensive healthcare or want to further your education, eager for adoption service support or a solid 401(K), Cox has all this, and much, much more awaiting you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Onsite office parking
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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