Channel Manager, North America

| Hybrid
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Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.


About You:

  • You are a hunter and closer
  • Experience working with indirect sales channel
  • Think on your feet in difficult situations.
  • You are genuine, humble, and intellectually curious
  • You’re an entrepreneur at heart. You’re flexible and can thrive in environments that don’t have defined processes, and you’re excited to help build.
  • You have a heart for customers and partners
  • You're not afraid to roll your sleeves and dig into big, complex projects.
  • You’re naturally curious and excited about learning how things are made.
  • You understand the value and the ups-and-downs of building something.
  • You have sold complex software solutions in a startup environment.


What skills do I need? 

  • Demonstrate a consistent track record of successful channel sales shown by overgoal performance with 5+ years sales experience selling technology products into the manufacturing sector.
  • Have 2+ years Channel Management or a mix of channel and direct Sales experience in the IT industry.
  • Must have strong technical and business vision with excellent presentation and communication skills.
  • Are willing to travel. Thrive in a team atmosphere, appreciate aggressive goals, and have superior organizational/time management skills and a make-it- happen attitude.
  • Familiarity with Salesforce.com; organize / report on all sales productivity on a consistent basis


Key Responsibilities:

  • Achieve assigned territory bookings goals and other critical KPI’s
  • Engage in and Manage Customer Sales Engagements with partners
  • Drive account strategies & coordinate selling efforts with channel partners to execute a sales process & win deals.
  • Manage multiple customer opportunities with multiple partners at once while maintaining a high level of attention to detail.
  • Build accurate forecasting and an operational cadence with management
  • Drive referenceable customer satisfaction in your accounts
  • Expertly demonstrate Tulip technology to end users and execute opportunities with channel partners.
  • Identify, recruit and develop channel partners in assigned territory
  • Manage Partner Bookings Goals and Other Critical KPIs
  • Develop, Manage, Coach and Build Strong Partners
  • Build and Maintain Strong Partner Executive Relationships
  • Long Term and Annual Partnership Plans and QBRs
  • Manage Partner Forecast & Pipeline Objectives and Visibility
  • Coordination of Partner Engagement and Enablement Activities
  • Build and cultivate strong relationships with channel business partners and maintain high level of satisfaction
  • Executes Channel Management Operating Rhythm with Partners and GTM team – i.e. Channel Marketing, Sales, Sales Engineering, Customer Success, Enablement
  • Works Closely with Channel Enablement Team to Define Skills, Knowledge or Other Developmental Areas for Partners


Key Collaborators:

  • Sales (Strategic, Commercial, Digital Advisors), Sales Engineering, Customer Success, Finance


Working At Tulip:

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We are building a strong, diverse team that values hard work, families, and personal well being. 

Benefits of working with us include:

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Commuter Benefits, Parental Leave, and 401k
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies


We are an equal opportunity employer and building a diverse team is our top priority. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.


 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • SqlLanguages
    • Typescript Languages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

An Insider's view of Tulip

What’s the vibe like in the office?

Highly efficient and collaborative. The open office vibe allows for interactions with team members and cross-functional teams to get things done faster. People are approachable so learning and team building are not limited by calendar invites. We work hard but also place office ping pong competitions at high priority

Xi

Adoption Manager

What makes someone successful on your team?

Two key attributes that will lead to success are creative problem solving and communication. Our role involves working with customers across many different industries to quickly identify and deliver effective solutions that have a lasting impact. We're also responsible for ensuring customer feedback appropriately drives evolution of the platform.

Grant

Global Support Engineering Lead

How do you empower your team to be more creative?

Opening up the creativity box looking for different alternatives encourages my team to approach a problem from different angles to come up with different solutions. If you make a mistake, you learn and improve. Most likely, you’ll get it right next time. This encourages continuous improvement every day

Pablo

Global Pre-Sales Engineering Lead

What kinds of technical challenges do you and your team face?

Our primary challenge is developing adaptable building blocks that enable our customers to get to value quickly. Given the multitude of pathways for tailored solutions in diverse environments, our mission is to provide a diverse range of building blocks, varying in complexity, that empower our customers to efficiently build solutions.

Mark

Product Ecosystem Lead

What are Tulip Perks + Benefits

Tulip Benefits Overview

Tulip provides competitive employee benefits including but not limited to: health, dental, and vision insurance, short & long-term disability, HSA/FSA, L&D program & reimbursement, parental leave, fitness reimbursements, 401(k), unlimited vacation & sick days, commuter benefits, pet insurance, catered lunches three times a week, unlimited snacks and drinks, and sponsored happy hours and team events.

Culture
Volunteer in local community
Partner with local businesses, schools and programs for volunteer work and industry education.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Tulip covers 100% of the cost of short-term and long-term disability insurance for Tulip employees
Dental insurance
Tulip covers 100% of the cost for Tulip employees and 90% for families
Vision insurance
Tulip covers 100% of the cost for Tulip employees and 90% for families
Health insurance
Tulip covers up to 100% of the cost for Tulip employees and 90% for families. There are 3 medical plans to choose from (HMO, PPO, and PPO with HSA option).
Life insurance
Tulip offers group-term life insurance.
Pet insurance
Tulip offers pet insurance and a pet discount program.
Wellness programs
Tulip provides a wellness program through our medical provider.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Tulip's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
Company equity
Tulip offers an equity package for all employees; these vest over four years with a one-year cliff.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Tulip offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Tulip employees are able to contribute pre-tax dollars for commuter expenses. Additionally, Tulip offers up to $40 per month towards commuting expenses.
Company-sponsored outings
Free snacks and drinks
Tulip has a fully stocked kitchen including unlimited snacks, fresh fruit, coffee, tea, and soda. Have a special request? Submit this through our survey to get your favorite food stocked!
Some meals provided
Tulip provides catered lunch three days a week!
Company-sponsored happy hours
Onsite office parking
Tulip HQ offers free parking for employees.
Pet friendly
Tulip invites employees to bring their dogs to the office every day of the week. Those working remotely can catch up on all the updates on our dedicated doggo's Slack channel.
Recreational clubs
Relocation assistance
Tulip offers relocation assistance in some cases.
Fitness stipend
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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