Business Development Representative at Expert Institute (Milwaukee, WI)

| Milwaukee, WI
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Company Description

At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win.

We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation.

We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team.

Our Sales organization is a fast-paced, tight-knit team leading our expansion to firms across the country. As a member of the Sales team, you’re both a face of Expert Institute and a strategic partner to prospective clients. Our salespeople understand the pulse of the legal industry and can communicate how our expert services will transform a firm’s caseload.

Sales operations move quickly, but so does your potential for promotion. Our leaders value sales development and training—every team member has a track towards success. Plus, top performers are invited to an all-expense paid annual Leaders Club trip to a sunny destination (public health permitting). If you’re ready to meet ambitious goals and drive growth in one of the most explosive tech verticals, we want to hear from you.

Job Description

Our Business Development Representatives (BDRs) are focused, confident and ready to make an impact in increasing Expert Institute’s market share across the US & Canada. 

This is an entry-level sales role centered around phone and email outreach to prospective clients, some of the most respected law firms in the country. Our BDRs are the first point of contact to a potential client and they pitch a strong value proposition for the needs of each respective firm. Once a prospective client is engaged, our BDRs set the stage and organize a meeting for them to meet with the Mid-Market and Enterprise Sales team.

This will be a great position for you if you are a strong team player and believe connecting with all types of people is both a fun challenge and highly rewarding.

Our BDRS:

  • Are on a promotion track for high performers – we believe in promoting talent from within
  • Have access to our in-depth high-quality sales training program to prepare you for success
  • Have strong written communication, phone, and interpersonal skills, and are quick on their feet
  • Get a senior mentor to help you develop professionally and accelerate your career
  • Have continuous learning and professional/skill development
  • Interact with the most successful law firms in the industry
  • Interact with different clients, building industry knowledge and advanced sales skills
  • Have a competitive salary with the ability to earn uncapped bonuses based upon their success

Core Responsibilities:

  • Get attorneys excited to meet with us through consistent outreach, quality conversations, and thought provoking insight 
  • Deliver an exceptional, high quality sales experience for every client
  • Prospect and cold call (via phone and email) top plaintiff law firms to generate interest and score new meetings for our Mid-Market and Enterprise Sales Directors and VPs
  • Articulate how our services add value to each respective law firm
  • Help build and manage our prospect database, keeping accurate record and notes of contact information and prospect activity
  • Follow-up with Sales staff to ensure opportunities are progressing forward
  • Act as key resource and respond effectively to pre-sale questions of prospects and/or internal staff to move the sales process forward

Qualifications

  • Bachelor’s Degree in any subject preferred
  • 0-2 years of B2B sales experience or internship preferred
  • Interest in beginning a career in B2B sales
  • Professional presence with a high level of emotional maturity
  • Comfortable cold calling and speaking with prospective clients every day in an open setting
  • Ability to work with a high caliber team in a fast-paced entrepreneurial environment
  • Working knowledge of all Office based applications, Google, and CRM; Salesforce experience is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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An Insider's view of Expert Institute

What are some social events your company does?

During my time at Expert Institute, I've been a part of some awesome social events. I've been able to admire the Statue of Liberty during a boat cruise, master the nuances of wine and cheese virtually, and receive expert advice during our golf outing. These sponsored events offer something for everyone and I get to know my colleagues even better!

Meredith Kalberer

Associate Director, Medical Research Operations

What's the biggest problem your team is solving?

Every day, attorneys come to us to source experts to assist with their cases. Each case has unique challenges to overcome, whether it's the expert specialty, case theory, or jurisdiction requirements. Our team speaks with attorneys to learn more about their cases and experts in various industries to find the most suitable expert for these cases.

Celia

Director, Multidisciplinary Research

How has your career grown since starting at the company?

I started in 2019 as an SDR with goals to work hard, learn the process & bring ideas to my managers. After 8 months of exceeding KPIs, I was promoted to the SDR, Manager role, then to Associate Director, Business Development. In my 3+ years at EI, I've gained new opportunities & grown professionally during the rapid expansion of the company!

Frank

Associate Director, Business Development

What is your vision for the company?

I envision the company expanding tremendously, keeping and growing its lead in the legal tech/services marketplace. In the years to come we'll remain the preeminent provider of expert access, while continuing to build out the best data & analytics on experts & intelligence on case types that help our clients achieve the best outcomes possible.

Bill

President

How does the company support your career growth?

Although we all have recurring daily responsibilities, Expert Institute encourages us to grow and refine our skills by getting involved in different and new initiatives. Continually learning and exploring new ways to optimize processes and solve challenges is ingrained into the culture here at EI!

Jason

Manager, Strategy & Analytics

What are Expert Institute Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Mentorship program

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