Business Development Representative at MasterControl (Salt Lake City, UT)

| Salt Lake City, UT
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About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit

Job Summary

MasterControl is growing rapidly and recruiting a Business Development Representative for our US sales/marketing team. This vital outbound calling role will initiate prospect contact, nurture, and qualify leads for our regional sales teams. If you are a high energy, sales focused individual, with a positive attitude and willingness to learn, we have a great career opportunity for you here at MasterControl.

Reporting to the North America Sales and Business Development Manager, the Business Development Representative (BDR) will work closely with the US Account Executives. They will be responsible for creating a targeted sales approach with their Account Executive and creating viable sales opportunities. Successful BDRs will be eligible for promotion.

Job Responsibilities
  • Responsible for nurturing sales pipeline with qualified opportunities
  • Research accounts, identify key players, generate interest, and develop accounts to stimulate opportunity growth
  • Perform outbound calling for lead generation
  • Manage and monitor prospect activities and provide follow-up to such activities
  • Successfully manage and overcome prospect objections
  • Articulate the Company's value proposition to decision-makers across multiple industries to assess buying interest
  • Adapt conversations to promote software solutions with various management levels and professionals across technical and business disciplines
  • Qualify sales opportunities based upon specific qualification criteria definitions
  • Create meetings for interested prospects with their Account Executive for a successful opportunity discussion
  • Develop superior customer service relationship with prospects
  • Learn and demonstrate a fundamental understanding of the Company technology - and clearly articulate capabilities and advantages to prospective customers
  • Developing industry specific scripts and email templates
  • Proactively continue company product and competitive product and market knowledge via website, on-line webinars, and marketing information
  • Social Media Monitoring: Engaging with social media platforms, creating alerts on keywords, researching topics and sharing information with individuals responsible for producing the content and responses
  • Record all activity in CRM and update records as necessary
  • Work with Marketo and SalesLoft Automation tools

Skills and Experience
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • Strong work ethic with ability to communicate well with others
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong problem-solving skills
  • Adapt quickly to change
  • High energy and positive attitude
  • Ability to take initiative
  • Comfortable working in a fast-paced and dynamic environment
  • Prior experience with CRM a plus
  • Prior experience with Marketo marketing automation tool a plus
  • Prior experience with SalesLoft a plus
  • Prior telephone sales experience a plus
  • Knowledge of any of the following industry sectors a plus: Manufacturing, Quality and or Regulatory processes, Medical Device, Pharmaceutical, Biotechnology, Blood and Biologics, Quality Management Software.

The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the organization, and the compensation package includes an uncapped commission structure.

  • 1-3 years of Sales or Sales Support related experience (Technology industry preferred, but not required)
  • Must be able to work in a team environment while maintaining independence
  • Bachelor's degree or equivalent experience preferred, but not required
  • Experience using, Salesloft and Marketo preferred but not required
  • Demonstrated success in account penetration thru the use of email; candidate will need to present samples
  • Demonstrated ability to overcome objections; candidate will need to come prepared to engage with interviewer in a mock scenario

What MasterControl is looking for in our future team members?
  • Solid Work Ethic
  • Good Attitude
  • Great Telephone Skills
  • No Apprehension in Cold Calling
  • Excellent Communication Skills (writing, speaking and listening)
  • Self-Disciplined, Organized, Good Time Management, Ability to Work Independently
  • Mature, Articulate, Professional
  • Good Understanding of Business & Technical Concepts
  • Ability to handle objections and handle gatekeepers
  • Understand how to navigate an organization starting top down
  • Detail oriented and self-starter who can maintain a high call rate to achieve appointment goals
  • Microsoft Office proficiency

Why Work Here?


MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:
  • Competitive compensation
  • 100% medical premium coverage (yes, you read that right!)
  • 401(k) plan with company match
  • Generous PTO packages that increase with tenure
  • Schedule flexibility
  • Fitness clubs (you get paid to have fun and be active!)
  • Company parties and employee recognition programs
  • Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
  • Onsite physician and massage therapist
  • Innovation center and gaming rooms at the office
  • Dental/vision plans
  • Employer paid life insurance policy
  • Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.
More Information on MasterControl
MasterControl operates in the Analytics industry. The company is located in Salt Lake City, UT. MasterControl was founded in 1993. It has 623 total employees. To see all 33 open jobs at MasterControl, click here.
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