Business Development Representative (Healthcare)

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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

Our Healthcare and Life Sciences sales team is looking for a Business Development Representative to support and manage the overall health of our research partnerships. In this role, you will be responsible for the end-to-end management of all research projects and report directly to the Research Account Executive. You will work directly with our research customers throughout the education of WHOOP, pricing, onboarding, implementation, and conclusion of each study. You will play a key role in developing a scalable operations foundation to support our fast-growing research vertical.

RESPONSIBILITIES:

  • Work directly with prospects and customers to explain the value proposition of WHOOP and understand business model/pricing
  • Support the Research Sales team by acting as the primary point of contact for our research customers
  • Work directly with our internal support team to streamline account success and relay relevant customer feedback to the team lead
  • Support the Account Executive throughout the sales process by creating deal opportunities, generating quotes, and negotiating contracts
  • Work with Sales Development Representatives to qualify new research leads
  • Assist in the development of processes for streamlining customer onboarding and off boarding in order to increase the scalability of the research vertical
  • Assist in creating and owning a customer management reporting system that will demonstrate the status of our research studies and accounts
  • Act as a liaison between our research partners and our marketing team to make meaningful connections for WHOOP Podcast and Locker content

QUALIFICATIONS:

  • 2+ years of experience in a Sales, Customer Success or Operations role with similar responsibilities, preferably in a SaaS company
  • Proficiency with platforms like Salesforce, Looker, Typeform, and Excel
  • Prior experience building digital health solutions and/or working with wearable technology 
  • Excellent communication skills, a self-starter attitude, and a passion for leveraging technology to improve health
  • Familiarity with statistical analysis and predictive modeling is a plus


WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
    • GuiceFrameworks
    • Core DataFrameworks
    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases

An Insider's view of WHOOP

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh Svoboda

Graphic Designer

What does career growth look like on your team?

Successful engineers on my team work at an uncomfortable pace, are excellent at prioritization, and are able to shift gears often. They have a strong skill set and enjoy collaborating on top of being humble, smart and hardworking. Additionally, being passionate about our mission typically leads to a higher degree of success and satisfaction.

Ehlana Gray

Technical Lead

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend

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