Business Development Manager

| Hybrid
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Flexport.org is the dedicated impact team within Flexport. We help nonprofits, NGOs and mission-driven organizations deliver aid on-time to communities in need. As climate change and the pandemic increase the need for humanitarian and development aid, our supply chain technology and expertise are more important than ever before. Our products and services empower aid organizations to get the right goods to the right place as efficiently as possible, gain visibility and control over their programs and relief efforts, and collaborate with all of their partners and stakeholders during emergencies and long-term projects.

As Flexport.org’s Business Development Manager, you will build out the infrastructure for our sales team, pursue new client opportunities and strengthen existing partnerships, and develop and implement new strategies to drive growth and scale our global impact.

You Will: 

  • Develop our sales infrastructure, tools and processes and help build out our expanding sales team
  • Create and implement strategic growth initiatives to diversify our clients, expand our geographical client and shipping footprint, and scale our impact
  • Build and manage a strong, diverse sales pipeline from end to end for Flexport.org to engage in aid logistics
  • Proactively consult with nonprofits, NGOs, mission-driven organizations and government agencies to understand their supply chain needs and shepherd them through the complexities of international trade
  • Manage Business Development Representatives and help lead an account management team in partnership with an Operations Manager to drive client success and social impact
  • Work cross-functionally with the rest of the Flexport.org team as well as other important internal teams (i.e. Legal, Partners, Trade Lane Management, Brand) to ensure the highest level of service possible
  • Collaborate with the Flexport.org technology team to leverage software to improve our products and scale our growth

You Should Have: 

  • 5+ years of experience in business development, sales, and/or partnership roles
  • A background in humanitarian aid, international development, or social impact (preferred)
  • Excellent written and verbal communication skills, business acumen and presentation skills
  • Impact-driven: obsessed with improving global aid and maximizing the impact of both Flexport.org and our clients’ programs
  • Leadership abilities to work and collaborate effectively with multiple internal and external stakeholders
  • Hands-on, process-oriented, and structured thinking with strong problem-solving and project management skills
  • Deeply curious: always working to understand the larger problems in the humanitarian and development space, striving to become an expert on aid logistics 
  • Next-level attention to detail: enjoy combing through metrics and operational details to identify opportunities to improve internally 
  • Builder mindset: ability to set objectives and targets, define strategies, and get hands dirty while creating something new
  • A desire to join a new and fast-growing business unit - like in every startup environment, grit and a hands-on mentality are important for success, as well as flexibility and an open-mind to wearing multiple hats

Additional Application Requirements:

  • Existing writing sample
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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