Responsibilities:

• Develop a business development strategy to attract and recruit ISV partners to build on the Zoom platform

• Manage and define the Ecosystem partner program and work with cross functional teams to gather buy-in, support and alignment

• Work with GEO and Vertical leaders to define and engage with partners to create new offers

• Manage a set of strategic partners that drive direct revenue

• Identify new markets, verticals and partners to help scale within those regions

• Work with ISV’s on their GTM activities and provide thought leadership guidance

• Act as subject matter expert and owner of ISV technical sales program

• Provide domain expertise in Zoom’s programmability and extensibility

• Know how to position the value and technical capabilities of APIs / SDKs

• Evaluate new business and market opportunities where partnerships can differentiate Zoom’s platform and/or expand market coverage

• Identify, recruit, onboard and enable new ISV partners

• Partner management - build relationships and bridge across partner sales, product, marketing, engineering

• An entrepreneurial mindset, with the tenacity to develop ideas independently, ability to manage complex projects and thrive in a fast-paced environment is crucial

• Be a leader, working cross-organizationally (internal and external) to negotiate agreements, develop and execute detailed GTM plans for each partnership, gaining buy-in and commitments from key stakeholders throughout Zoom and Partner organizations

• Become the SME for the partners you work with, understand their solution, roadmap, strategies and capabilities to steer the relationship for maximum value to all stakeholders

Requirements:

• 7+ years working with SaaS/Integrators/Developers in SaaS/cloud and/or collaboration and building technical partner programs

• Experience managing a ISV partners

• Technical knowledge of software, API’s and integrations

• Track record of success

• Experience with executive level engagements and communication

• Experience with complex negotiations and organizations

• Experience with commercial and monetization models

• Background in business development, technical sales, product management and product marketing strongly preferred

• Experience working with complex API/SDK integrations (pain points, GTM models etc) a plus

• Demonstrated ability to operate effectively in a rapidly scaling, dynamic environment

• Ability to manage multiple stakeholders and groups simultaneously

• Capable of working with product and technical teams to evaluate and provide business requirements to scale and optimize the business

• Highly motivated, self-starter mentality with a proven ability to drive projects to closure

• Demonstrated expertise in building efficient processes between vendor and partner

• Experienced in task prioritization, workload and escalation management

• Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries

• Experience with product innovation and working a plus

• Excellent communication skills, both verbal and written, and tactful diplomacy

• B.S. Degree Required, MS or MBA is a plus

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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