Business Development Manager, Agency Sales, Google Customer Solutions
Minimum qualifications:
- Bachelor's degree or equivalent practical experience
- 5 years of experience in sales or marketing at an agency, technology, or media company
- Ability to travel up to 20% of the time
Preferred qualifications:
- Experience with effective questioning, managing objections, and sales
- Experience managing a sales portfolio in business development, customer services/relationships, and solution-based sales
- Ability to lead and manage multiple projects with a variety of internal and external partners simultaneously
- Ability to think strategically about challenges and develop recommendations/action plans
- Ability to influence executive stakeholders through thought-leadership
- Excellent analytical and problem-solving skills
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions teams are made up of advisors who maintain a focus on customer success by bringing the best Google has to offer. The Traditional Media Agency (TMA) team, a subset of Google Customer Solutions, is responsible for driving incremental business growth via our full-service, creative, and media agency partners.
As a Business Development Manager, you will focus on growing long-term relationships with our managed traditional media agencies and drive business growth through agency-managed accounts with brand and performance opportunity.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face " of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Deliver on goals while prioritizing and delivering an outstanding experience to Google's managed agency partners.
- Collaborate and consult with agencies with the goal of extending relationships, increasing the customer and agency base, and optimizing their advertising.
- Own and grow agency relationships from executive-level down to specific account teams, including media planners and buyers.
- Analyze data trends and customer performance.
- Develop strategic plans and prepare/conduct strategic presentations.