Business Development Executive, Customer Solutions at West Monroe (Dallas, TX)

| Dallas-Fort Worth, TX
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Ready to thrive in the next step on your career journey?

With over 30% growth expected in 2022, West Monroe is looking for a Sr. Business Development Executive to join our growing team in Dallas, generating business across the TOLA Region. Specifically, you will be driving new management/technology consulting engagements in Customer Experience (CX) focused on Sales, Service, and Marketing for our Customer Solutions Practice which is a Salesforce Platinum Consulting Partner. You will provide support to the regional delivery team and Customer Solutions Practice leaders both in the Central U.S. and Nationally on a variety of business development initiatives. This is an outstanding role for a sales and account management professional with strong relationships that is looking to advance their business development career with a fast-growing company. We offer highly competitive Compensation and Benefits packages.

What will you be doing?

Relationship Management

  • Leverage your personal network of Customer Experience relationships in the Central U.S. to secure executive-level introduction meetings to generate new business at target accounts
  • Bring vertical market sales experience in the Healthcare AND/OR High-Tech and Software space
  • Research new prospects, new contacts, and map/segment the Central U.S. marketplace
  • Attend industry and alliance conferences in the Central U.S. to introduce West Monroe to new prospects and understand the latest industry trends

Sales Performance

  • Demonstrated experience in exceeding $5M + in annual sales
  • Domain expertise in front-office business functions: Sales, Service, Marketing
  • 7+ years of selling consulting and advisory services to executive-level corporate strategic buyers
  • Familiarity with selling in the consulting/professional services business model: SOWs, pricing, pursuit strategy, practice collaboration
  • “Hunter Mentality” approach to field sales
  • Team closely with WMP Marketing to develop new client case studies/project summaries and execute Marketing campaigns and follow up into new prospects and existing accounts for opportunity identification and qualification
  • Lead and/or collaborate on key account planning, and execute those plans for account growth

Alliance Development - Salesforce

  • Leverage your alliance relationships, particularly those in the Salesforce ( - network of relationships in Salesforce ecosystem is preferred
  • Collaborate with West Monroe’s Salesforce Partner Alliance Manager to develop and maintain unique, industry-specific alliance connections with Salesforce that can drive pipeline and/or mutual account targeting between Salesforce and West Monroe
  • Map unique digital solutions deployed by West Monroe on Salesforce technologies to their field sales organization for repeatable solution sales

We need someone who can bring the following to the table:

  • Demonstrable knowledge of Customer Experience, Sales, Service, and Marketing issues and technical solutions
  • Strong Central Region business contacts in high-tech and software industry
  • Hands-on experience selling in the Salesforce ecosystem and/or worked at Salesforce in a prior position in sales or other capacity
  • Knowledge of the latest trends in Digital CX
  • Ability to travel on short notice
  • Able to work independently and as a team player in coordinating and driving sales processes
  • Outstanding verbal and written communication skills
  • Strong interpersonal skills
  • Aggressive self-starter who can also quarterback collaborative pursuit strategies
  • Effective time management and organization skills
  • Membership and participation in business / community associations
  • Bachelor’s degree or equivalent work experience required

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 


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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.


Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.


Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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