Market Strategy & Planning Associate, FoodStorm
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Introducing Our Hybrid Working Model
As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
OVERVIEW
Instacart recently acquired FoodStorm, the market leading order management system (OMS) that powers end-to-end order-ahead and catering experiences for grocery retailers. By integrating FoodStorm’s technology, we’re expanding our enterprise technology portfolio and investing in more innovative technology solutions that help retailers grow, compete, and better meet the evolving needs of their customers.
As a Market Strategy & Planning Associate you’ll be responsible for driving sales of the FoodStorm product both within existing Instacart accounts and the wider catering market.
ABOUT THE JOB
- Act as a first point of contact for all inbound lead inquiries and qualify their fit for FoodStorm.
- Proactively identify, contact, and establish relationships with potential target partners according to agreed market strategy.
- Lead product demonstrations and support the sales process as an expert in the FoodStorm solution.
- Collaborate with marketing to build the pipeline and enhance the prospect experience.
- Ensure all relevant prospect information is promptly recorded into CRM.
- Responsibly consult with and brief the client delivery team and other relevant internal stakeholders to ensure successful client transition from the sales process to implementation.
- Regularly communicate regional updates to Australian HQ, representing regional updates (which will occasionally require meetings outside of local business hours).
- Collaborate with cross functional teams internally to share market knowledge and best practices.
ABOUT YOU
- A self-motivated, quick learner with 3-5 years previous SaaS and solution demo experience.
- Driven to achieve a positive outcome.
- Ability to effectively manage time and work autonomously.
- Excellent communication skills with the ability to listen and adapt to different audiences.
- Strong organizational skills and quick communication response times.
- Strong presentation and influencing skills.
- Comfortable with a rapidly evolving business landscape.
- Solid stakeholder management skills, both for internal and external stakeholders.
- Acts with honesty and integrity and upholds moral standards.
- Creative problem-solver.
- Open to occasional travel.
- Proficient in Salesforce CRM and sales process management with ability to record and maintain accurate information.
- Sound level of computer literacy and Microsoft Office Suite knowledge.
#LI-Remote
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.
