Boomi Customer Success Advisor - US Remote at Dell Technologies

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Are you ready to work on world changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.

Boomi provides the foundation on which your business can evolve and innovate.

According to a recent survey by Vanson Bourne , connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/ or visit Boomi Careers .

Key Responsibilities
  • Maximize retention and identify growth opportunities with your account portfolio
  • Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
  • Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
  • Identify opportunities for expansion associated with their adoption of the Dell Boomi product portfolio and collaborate with internal stakeholders (account, product teams.)
  • Partner with our subscription sales makers during the sales cycle on the value of the Dell Boomi Professional Services as part of the Success Assurance program


Essential Requirements
  • 3+ years of experience working as either Architect, Engineer or Consulting role with Account management focus
  • Experience with Commercial IT organization
  • Ability to address topics such as business value and total cost of ownership, etc.
  • Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
  • Experience in collaborating with Systems Integrators
  • Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences.


Desirable Requirements
  • Experience with cloud and application integration and B2B integration
  • Excellent business, analytical, problem solving and communication skills (written and verbal)
  • Proven ability to meet and exceed retention targets


Boomi is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind

Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages
More Information on Dell Technologies
Dell Technologies operates in the Information Technology industry. The company is located in Round Rock, TX. Dell Technologies was founded in 2022. It has 246171 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 194 open jobs at Dell Technologies, click here.
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