Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a BDR Manager for Inside Sales who is ready to join us in creating a #CyberFit future and protecting the digital world!

As the BDR Manager, you will drive to be the front-line manager for inside sales representatives. This manager role will broadly be responsible for performance management, relationship management and financial/revenue management within the team. 

Every member of our “A-Team” has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO

• Performance Management
• Be responsible for the overall performance of all team members with respect to the goals/KPIs set for them.
• Monitor and maintain SFDC Hygiene including tracking logged activities
• Monitor all tools used by team like mighty call, partner portal for permissions and usability
• Monitor team productivity for example chat/Email/calls handled/presentations to partners
• Monitor and track closed lost reasons, churn reasons
• Ensure that incoming volume including but not limited to chats, emails, leads, Partner Care cases are handled within SLA.
• Regularly conduct variation management to constantly standardize the performance of the team by reducing variation in performance levels between individual team members.
• Proactively inform higher management on any abnormal swings in performance
• Prioritize tasks shared by direct manager/functional leader and closed loop on them proactively
• Relationship management & people development
• Act as bridge between the team and other departments to constantly align the team against business goals and direction of the organization.
• Attend assigned number of calls with partners and end customers in order to understand their needs
• Coordinate with cross functional teams including sales enablement, marketing and reporting to increase the skills and knowledge levels of the team.
• Work closely with marketing team to collaborate on opportunities for BDR team to make outreach to new and existing prospects
• Perform regular 1 on 1 with team members to understand their personal and professional aspirations and align them with organizational goals.
• Continuously communicate metrics/KPIs to the team
• Recruit, select, onboard, and train new sales reps
• Coach individual team members to help them improve sales performance. Minimum 5 coaching sessions per week should be delivered
• Deliver deep performance reviews and development plans for each individual rep once or twice per year. Individual development plans for each team member, who completed 11 months in the role, should be created covering the potential growth areas and career path. It should contain clear action items and milestones
• Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics
• Issue CIP and PIP plans in line with the organization’s policy and work towards enabling the team member to successfully come out of such plans

WHAT YOU BRING

• Overall experience not less than 7 years with at least 2 years in a leadership role
• The location for the role is Tempe, Arizona
• Experience in IT sales in a relevant domain, data backup or cyber security (preferred)
• Strong internal customer focus with desire to learn all aspects of the business
• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
• Strong written and verbal communication and interpersonal skills
• Outstanding organizational, problem solving, and multi-tasking skills
• Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities
• Self-motivated, proactive, and able to work with minimal supervision
• Passion and commitment to succeed by working hard and never giving up

WHO WE ARE

Acronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution.  This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—physical, virtual, cloud, and mobile—all at a low cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countries. Its solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the Fortune 1000 companies. Acronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languages. Acronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from CVC Capital Partners, bringing the total valuation to more than $2.5 billion.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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