The Associate Sales Operations Analyst is responsible for developing proficiency in the development and maintenance of systems, tools and processes used by the sales teams. Provide first line support to all users. Contribute to project enhancements to streamline business processes. Assist with updating and maintaining commissions plans and performing commissions calculations.

Essential Functions:

• Respond to incoming communications, queries and requests for sales operations and commissions related information and updates. Escalate more complex issues to appropriate contact. 
• Support the Sales Operations team by gathering, scrubbing and organizing data. 
• Administer monthly commissions process. Set up and deliver commission statements, respond to related questions and resolve standard issues. 
• Write, update and maintain team SOPs. Make suggestions for process improvements and efficiencies. 
• Assist with the implementation of solutions that will leverage system capabilities to improve sales and commissions processes and productivity and HR data and programs. 
• Assist with change management processes. Support communication efforts across relevant stakeholders. 
• Deliver new process updates and projects, including ideation, requirement gathering, build, support and maintenance and success tracking. 
• Assist with the evaluation of business and technical requirements. Understand and communicate inherent security risks and solutions to technical and non-technical business stakeholders. 
• Support the definition, development and analysis of KPIs.
• Other duties as needed or assigned. 

Education and/or Experience:

• Bachelor’s degree in Accounting, Finance or related field of study 
• Experience in Sales Operations, Compensation, or FPA a plus 
• Strong analysis skills
• Strong knowledge of Excel
• Strong knowledge of G Suite 
• Ability to get up to speed quickly, take initiative and critically analyze data, processes and procedures in a push toward constant improvement
• Excellent written, presentation, and communication skills
• The ability to multi-task in a fast-paced environment, juggling multiple deliverables simultaneously, meet strict deadlines, and work under pressure
• Exhibit strong attention to detail
• A flexible & solutions oriented demeanor
• Ability to work both independently and collaboratively
• Ability to focus on a single project from start to finish
• Ability to use a high level of discretion
• Very strong work ethic with a team mentality

Why Arrive?

• Take advantage of excellent benefits, including health, dental, vision, and life coverage.
• Invest in your future with our matching 401K program.
• Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure. 
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Get recognized through our employee rewards program.
• Leave the suit and tie at home; our dress code is casual.
• Eat for free on Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
• Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Sweat it out using local gym discounts or with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.

Covid Response and Flex Policy:

Arrive Leadership continually evaluates the Covid-19 pandemic and makes informed decisions based on applicable regulation, CDC recommendation, best practice, and local impacts of the pandemic. Arrive has implemented a comprehensive and proactive Covid response plan designed for the safety of our employees. This plan includes in-office safety protocol for all employees and a flexible work schedule based on position and tenure.