Arctic Wolf is looking for an Associate Sales Operations Admin to join our pack. This role can be remote in the US but will work the Pacific Time hours. 

Arctic Wolf, fresh off its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, Arctic Wolf was highly ranked in the Deloitte Fast Technology 500 for North America in both 2019 (#25) and 2020 (#104)! We have doubled headcount, customers, and revenue for five years running.

We are also cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds and ideas to make our teams even stronger. In fact, we are recognized as one of the 2020 Best Places to Work (bizjournals.com).

As we believe in corporate responsibility, Arctic Wolf offices across North America participate in volunteer programs throughout their communities. We’ve also earned distinction from TravelWise for our efforts in promoting sustainable transportation.

Description

This critical role on our fast-growing team requires a highly detailed and organized individual, as our order volume continues to increase. We are looking for someone who has a meticulous attention to detail, problem solving skills, and is ready to dig in and take a key role in our order process, sales support, and data integrity.

Responsibilities:

· Support a growing sales team as a resource and expert in order processing

· Verify customer information and process sales orders/contracts

· Ensure deal structure and contract are in alignment

· Respond to sales rep and partner inquiries related to quotes, orders, and invoices

· Partner with finance and sales on customer inquiries related to order or invoice issues

· Data steward for accurate prospect and customer data within Salesforce

Required Skills/Experience:

· 2 or more years’ experience in sales or order operations role

· Salesforce.com and CPQ Quoting experience a plus

· Prior experience working with subscriptions and contracts

· Excellent communication skills: verbal, written, presentation

· Innovative, motivated, organized, high energy team player

· Process and quality focused with attention to detail

· Undergraduate degree from an accredited university

SECURITY REQUIREMENTS: 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information. 

• Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment.