Analyst, Sales Operations

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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

XPO Logistics was ranked as the #1 North American logistics company by Transport Topics, which means now is the perfect time to consider joining us as an Analyst, Sales Operations. We're looking for a highly skilled professional to work on our most important strategic accounts across multiple lines of business. You will coordinate opportunities, onboard new accounts and work closely with the National Account Management (NAM) and Sales Operations teams. If you're looking to build a career you can be proud of at a company whose growth is pacing an industry, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

  • Support designated senior sales team members with multimillion-dollar engagements, including coordinating bids and proposals, providing account-specific analytics and resolving issues across multiple lines of business
  • Coordinate lines of business opportunities for strategic accounts throughout North American Transportation while maximizing overall company profits
  • Analyze and provide critical data to support the strategic accounts across North America, including reporting KPIs from Transportation Management Systems (TMS) and Salesforce.com
  • Capture and route leads from general sources (website, phone, etc.) to ensure proper level of attention is received by new or current customers
  • Measure win rates and ensure processes and analytics are in place for the future success of the team
  • Implement customer onboarding processes for all new business


What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience
  • 1 year of logistics, transportation or relevant experience
  • Advanced skills in Microsoft Excel and PowerPoint
  • Experience with Salesforce.com


It'd be great if you also have:

  • Bachelor's degree in Business Administration, Finance, Logistics, Transportation Management or a related field
  • 3 years of logistics or transportation experience
  • Experience in project management; outstanding ability to multitask and consistently meet deadlines
  • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
  • Strong attention to detail and follow-up skills with the ability to identify and resolve issues
  • Capacity to establish and maintain effective, collaborative work relationships both internally and externally


Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

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Nearest Major Market: Charlotte
Job Segment: Sales Operations, Operations Manager, Project Manager, Sales, Operations, Technology

More Information on XPO
XPO operates in the 3PL: Third Party Logistics industry. The company is located in Greenwich, CT, Portland, OR, Boston, MA, Ann Arbor, MI and North Richland Hills, TX. XPO was founded in 2011. It has 38000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 6 open jobs at XPO, click here.
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