Account Relationship Manager at McLeod Software (Birmingham, AL)
McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States. We are rapidly growing and are highly respected within the transportation industry. We believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success, and we look for individuals who take pride in their work and in being a member of our team. We count on our employees to take action and to do things that will help us to keep building healthy partnerships with our customers.
We are currently seeking an Account Relationship Manager to work in Birmingham, Alabama. This position will be responsible for providing solutions to McLeod Software customers pertaining to McLeod Software's product and service offerings. The successful candidate will utilize a consultative approach to account management, providing the highest level of customer support and satisfaction to McLeod Software customers.
- A minimum of two years' experience providing technical support to end users (hardware and software support).
- Knowledge of business accounting principles preferred.
- Experience with one or more of the following DBMS (SQL Server, Oracle, DB2)
- Ability to work independently and as a member of a collaborative team
- Excellent analysis and assessment of business needs and cross-system impacts
- Working knowledge of the transportation industry preferred.
- BS/BA Degree preferred.
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.
We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.
With an established base of more than 850 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.
McLeod Software owns our national headquarters building in Birmingham, Alabama, and we also operate regional offices with training facilities in Salt Lake City, Utah and Downers Grove, Illinois. We employ more than 500 professionals.
McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.