Account Manager at Pearson

| Phoenix – Mesa – Scottsdale, AZ
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We're looking for a hyper-organized manager who loves to interact with large multi-client teams to deliver complex projects on-time, on-budget and on-spec (3-9 months per project with several operating simultaneously). You will work as part of an internal team that includes project and production managers that are internally-facing.

Spotlight was acquired by Pearson in March of 2021 a mission-driven startup focused on communicating educational progress information to 60 million students in the U.S. K-12 schools, along with their parents and teachers. Today we are a growing, vibrant team within Pearson's School Assessment division.

Location: REMOTE - US

In this role you will:
  • Understand Spotlight's contracted customer commitments, and track progress against them.
  • Keep "Project Spec" pages current (adding to these as multiple projects progress), and ensuring these pages are consistently formatted across projects Manage and update customer-facing project plans
  • Coordinate with internal cross-functional teams to move projects forward
  • Develop long-term relationships with a portfolio of clients while serving as primary point of contact
  • Follow up with clients regarding due dates and decisions
  • Utilize JIRA ticketing system for tracking tasks within the organization
  • Plan ahead for client calls by understanding client goals, reviewing the project plan, and knowing the points to cover
  • Put together agendas, schedule calls and meetings with customers; record notes from these calls
  • Work closely with Spotlight's Project Manager to ensure progress towards milestones and adherence to project specification
  • Interface with technical teams to ensure timely deliveries
  • Work directly with the Director of Client Services and Vice President of Business Development to find opportunities for client relationship expansion - and risks to those relationships

As required by theColorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $80k - $90k. This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racistcompany in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here:

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.


Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 4275
More Information on Pearson
Pearson operates in the Edtech industry. The company is located in Chandler, AZ, Iowa City, IA, Minneapolis, MN, Tupelo, MS, Concord, NH, Hoboken, NJ, Albuquerque, NM and San Antonio, TX. Pearson was founded in 1871. It has 29811 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1607 open jobs at Pearson, click here.
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