Account Manager
About Paxful
Paxful is the people-powered marketplace for money transfers with anyone, anywhere, at any time. Imagine a world where everyone has equal access to finance, no matter who they are, or where they’re from. We're building it. Our mission is to empower the forgotten four billion unbanked, so they have control of their money in a way they've never had before.
Working across three offices in different time zones, the Paxful team serves our amazing community of 4 million strong. We build for people, not profits, and consider ourselves to be everyday heroes who don’t wear capes or masks. That’s why we launched Built with Bitcoin, a charitable initiative that aims to build 100 schools, water facilities, and entrepreneurial incubators in emerging markets all over the world. We want to show that bitcoin can have a positive impact and make real changes in the lives of people everywhere.
Paxful is searching for an Account Manager to join our Growth team who is great at collaborating, developing market penetration, and building management relations with users. This role will support our growth team and business development activities in Africa. You will be based out of Lagos and report to our Regional Director, Business Development - Africa
As a key member of our team, your responsibilities will entail:
- Build and strengthen client and partner relationships to achieve long-term business and use of Paxful and its products
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with Regional Director and other internal teams to develop strategic marketing plans, events, and ensure KPIs are being met.
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
- Budgeting and Projections based on Regional Penetration and Expansion
The most important skill and capabilities for this role are:
- Discretion and trustworthiness: you will often be party of confidential information
- Passionate about Bitcoin and cryptocurrencies and how these solves daily problems for people and businesses
- Strong written and verbal communication skills
- Leader with strong quantitative and marketplace skills
- Hands-on manager who has experience in operating and thriving in fast-paced startup environment
- Full Office Suite and ability to easily learn new company software
Target Experience:
- 1 - 5 +yrs years of experience
- Good interpersonal relationship skills
- Organisational and time management skills
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Diversity & Inclusion at Paxful
At Paxful, we know that a diverse workforce fuels our individual and collective success. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We are actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process.
EEOC and Accommodations
Paxful is committed to diversity in the workplace and we’re proud to be an equal opportunity employer. We do not hire on basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by local, state or federal law.
We’re also committed to providing accommodations to people with disabilities. If you need any kind of accommodation because of a disability for any part of the employment process, you can reach out to [email protected] and let us know how we can best help you.
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