Notified
Notified, an Intrado business, is the world’s only communications cloud for events, public and investor relations.
Remote
Remote

Account Manager at Notified (Remote)

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Job Description
For this opening we will consider candidates from the following locations: Chicago,IL,United States | , United States
Account Manager Job Description
Notified is a global disrupter of the digital communications space and is a thought leader in building new technologies to help our clients adapt to digital transformation in communication. We are currently working with over 13,000 clients globally to deliver mission-critical communications to their employees, customers, media and investors. We help our clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions including Virtual Events, Live Streaming, Webhosting, Webcasting, Press Release Distribution, Media Monitoring, Social Listening, Referral Marketing, Media/Event/Newswire Analysis & Analytics and Design & Webhosting for Investor Relations websites.
Notified is adding an Account Manager to our Account Management team. The Account Manager will be responsible for establishing an excellent working relationship with assigned clients and serve as a client advocate to ensure quality delivery of services. The Account Manager will connect with clients regularly to deepen client relationships and find opportunities to solve client challenges and/or support their growth. Candidates who are organized, exceptional communicators, solution oriented, interested in a career path in sales and have a minimum of three years of account management or sales experience will be highly considered.
MINIMUM QUALIFICATIONS
Applicant for this job will be expected to meet the following minimum qualifications.
Education
• Bachelor's degree from an accredited college or university required with major course work in business administration, communications, marketing, or related field.
• Equivalent work experience in a similar position may be substituted for educational requirements
Experience
• Minimum of two years business-to-business experience in customer service capacity required
• Minimum one year of business-to-business experience in a technical customer service capacity preferred
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Notified Perks + Benefits

Culture
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Women in Intrado/ Notified and our Black ERG group are two groups we have invested in heavily in the last year. This year 2022 we plan more exciting initiatives around Diverse employee groups -
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
we have hosted a variety of lunch and learn topics across different departments. where we try and make then as interactive as possible to include everyone
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

One of our many offerings is our online university. developU and Percipio provide access to thousands of learning materials, and allow you to learn at your own pace. Whether it is to enhance your Excel skills, improve your emotional intelligence or how best to get noticed in a virtual workplace, we have lots of options!

An Insider's view of Notified

What's something quirky about your company?

The most quirky part is how we are able to keep that start-up feel even though we are such a big company. I don’t hear of many companies this size where you get a random ping from the President asking how you are doing. It is really special to feel the care that Ben has for his employees no matter what level they are at within the organization.

Jenny

Project Manager

What's the biggest problem your team is solving?

The biggest challenge our team faces is creating a solution that solves our industry’s problems they are currently facing. Figuring out a way for people to meaningfully connect in a remote setting has been the most fulfilling challenge we’ve overcome. We are continuing to improve our technologies that have paved the way forward for our clients.

Josh

VP, Product Management

How do you make yourself accessible to the rest of the team?

I pride myself on being available to the team 24/7. I’m a huge believer in speed of response and use Email, MSFT Teams, SMS or the phone to always be available. I also like to think of myself as an interpreter, always available to listen and understand what our employees are saying or need in that moment, and then helping them to be successful.

Daniel

Chief Revenue Officer & Chief of Staff

What are some things you learned at the company?

A lot – I have learned a lot professionally. I feel lucky to have gone through so much in a relatively short period of time. The company is growing quickly, and with the shift to digital transformation due to Covid, I have had to pivot my approach. The company wanted to respond to the market, and they have successfully done so.

Razan

Senior Manager, Marketing

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