Account Manager (Remote)

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Company Description
Job Description
About the role:
The Account Manager position is responsible for managing client/partner/agency requests expanding data solutions with Epsilon clients in the ever changing and growing TV/Media space. Responsibilities include revenue generation, retention, and growth of existing accounts and new campaigns. Must be able to perform against quota and excel in a highly competitive fast-paced market. This role is expected to be a contributor to Epsilon's Data sales team, with responsibilities that include data strategy and product penetration, relationship management and achievement of revenue goals. This Account Manager role is expected to demonstrate the leadership skills that promote and foster Epsilon's core values and culture.
Responsibilities:

  • Account Revenue generation to achieve assigned team-based revenue quota
  • Provide audience recommendations for Advanced TV applications
  • Be a subject matter expert in the TV/Media space as it relates to data-driven advanced TV such as addressable TV, data-driven linear TV, CTV, and OTT
  • Outlines strategic opportunities for the client across all product lines for TV and digital channels
  • Discover net new client opportunities to increase Epsilon Market Share on shared book of business
  • Required to stay abreast of industry news, new technology, new players and potential partners in the space
  • Responsible for 100% product penetration within accounts
  • Develop strong relationships with TV partners, agencies, and other media accounts
  • Ensures customer satisfaction with Epsilon Data solutions
  • Manages day-to-day dialogue with client, agency and partner contacts
  • Serve as internal liaison to other functional groups including product teams, back-office support, and direct client teams
  • Conducts regularly scheduled cadence of face-to-face and phone client meetings on an on-going basis as needed -
  • Travels as appropriate when needed
  • Provides follow-up to all meetings within 48 hours. - Reviews and prioritizes deliverables from each meeting
  • Strong project management skills; able to negotiate and manage client orders from start to finish
  • Demonstrates solutions-oriented consultative sales approach to growing their book of business
  • Initiates pricing incentive recommendations internally and externally to meet annual Epsilon objectives
  • Provides first-level sales management to insure minimum achievement of 100% of quota
  • Leads sales presentations on key accounts at all levels including c-suite; superior communication and negotiation skills
  • Primary contact within client company at all organizational levels
  • Be able to sell and see through measurement reporting from start to finish.
  • Some business development activity and background will be helpful for agency outreach activity.


Qualifications:

  • Bachelor's degree preferred or equivalent work experience in Marketing, Sales or business.
  • 5-8 years of experience in client facing sales role and/or direct marketing in a multi-channel environment
  • Strong communication skills including collaborating, negotiating, persuading, public speaking, and listening
  • Exceptional customer service and interpersonal skills
  • Engenders client confidence and trust with clients
  • Builds counseling relationships with clients and peers
  • High energy style, flexible, and adaptive, with the ability to work well in a very fast paced environment
  • Experience in applying analytic solutions to maximize return. Must be analytical and have critical thinking skill
  • Technical proficiency in applying Epsilon solutions - Ability to leverage internal resources and tools appropriately
  • Ability to juggle conflicting client and internal priorities in a deadline oriented, technical selling environment
  • Excellent Word, Excel and PowerPoint skills


Salary range: $55k to $65k
Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  • Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
  • DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
  • CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
  • Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog


Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
#LI-VO1
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Candidate Location Eligibility:
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
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An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Achieve is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental insurance
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision insurance
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health insurance
We have a variety of medical plans to choose from Aetna and Kaiser.
Life insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet insurance
Pet care discounts for your furry family members.
Wellness programs
On-site gym available to all employees including access to Peloton bikes.
Mental health benefits
In 2020 we enhanced our employee assistance program by adding Talkspace, an emotional support app.
Financial & Retirement
401(K)
401(K) matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Competitive vacation and sick time off, as well as dedicated volunteer days.
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Available via WageWorkx.
Some meals provided
Monthly catered lunch provided.
Onsite office parking
We offer employees free on-site parking and free electric car charging stations.
Relocation assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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