Snap! Mobile

Account Manager, Managed Markets

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Snap! Mobile, Inc. is the leading online fundraising and e-commerce platform servicing schools, teams, clubs, and booster clubs to help them get the resources they need to build the next generation of leaders. There are a hundred ways you can join us in creating a better tomorrow. Donate to a program. Buy a T-shirt. Become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. And every kid needs a champion.

We are looking for an Account Manager to join our Inside Sales and Customer Success team. Snap! Raise Account Managers have the ability to make a critical impact on the future growth of our business. The Account Manager is responsible for ensuring a positive experience for coaches and group leaders by managing the onboarding of customers handed off from our field sales representatives, running successful fundraising campaigns, and managing the ongoing customer relationship. Responsibilities include daily management of inbound sales, managing relationships with customers, and remotely running campaigns. Candidates will provide best-in-class support for organization leaders, donors, and Snap! employees.

A successful candidate is self-motivated, dependable, well-organized, and adaptable with excellent time management skills. Since a majority of this role’s communication with coaches/group leaders and the Snap! Team is done via email and phone; excellent communication skills are a must! A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. We now utilize those skills and tools to provide best-in-class service to our group leaders in a variety of channels.

This is a full-time, remote position.

Account Manager Responsibilities:

  • Cultivate and maintain strong relationships with group leaders by learning about their unique challenges and providing proactive, mutually beneficial sales solutions to help their programs succeed, which is measured by customer retention rates.
  • Utilize tools within our Snap! Raise platform to set groups up for success.
  • Build strong relationships with group leaders to encourage long-term retention of their business.
  • Serve as an industry expert by educating coaches and group leaders while building rapport remotely.
  • Partner with your field sales representatives to assist in acquiring and onboarding new customers while retaining the customers handed off to you.
  • Practice a will to win mindset and maintain a commitment to teamwork, accountability, and a constant desire to beat your own best.
  • Build a weekly plan of action and hold yourself accountable to that schedule.
  • Be flexible in your business hours to support our group leaders and their programs, especially in instances of seasonality volume increases and differences in time zones.

What we are looking for in you:

  • A self-starter mentality and competitive by nature with a proven ability to meet and exceed goals
  • Must be an expert communicator with the ability to present ideas, thoughts and data verbally and in written form in a clear and concise manner 
  • Experience managing a large volume of clients is preferred
  • Builds credibility and trust with customers
  • Proven success in meeting quotas in a goal-driven, fast-paced sales environment
  • Strong organizational and time management skills, ability to work independently
  • Two-three years of experience in sales or customer service in a customer-centric environment
  • Coachable and eager to ask questions, receive feedback, and refine your skill set
  • Experience working with HubSpot or alternative CRM preferred
  • Bachelor’s Degree preferred
  • Experience in coaching, leading, or participating in athletics + extracurricular activities preferred

Snap! Raise is proud to offer the following benefits:

  • Medical, Dental, Vision
  • 401K with a 4% match from the company
  • Unlimited PTO
  • Professional development opportunities
  • Monthly Wellness Classes (virtually!) 



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What are Snap! Mobile Perks + Benefits

Snap! Mobile Benefits Overview

At Snap! Mobile, we are proud to offer unlimited paid time off, 401K with a company match, 13 paid holidays, maternity and paternity leave benefits and company-paid life insurance.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Day off for your birthday
President's club
Employee awards
Flexible work schedule
Remote work program
Snap! Raise allows employees to take advantage of remote work programs at their manager's discretion.
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical and dependent care costs can pile up. We provide an opportunity to save on those expenses by taking advantage of pre-tax benefits with a Flexible Spending Account!
Disability insurance
Dental insurance
Snap! Raise offers dental coverage for our employees and their families through Guardian, covering 100% of the cost of preventative care, including x-rays.
Vision insurance
Snap! Raise offers vision benefits for our employees and their families through VSP Vision Care to help our employees get the most out of their vision care and have lower out-of-pocket costs.
Health insurance
Snap! Raise Medical Benefits are available through Cigna for Employees, their Children, and their Spouse/ Domestic Partner. Benefits begin after 6 days of employment.
Life insurance
Snap! Raise provides Basic Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance to our employees through Guardian.
Wellness programs
Team workouts
Mental health benefits
Free account to headspace app
Financial & Retirement
401(K)
401(K) matching
Our 401k plan provides the opportunity to save for retirement on a tax- advantaged basis with 4% matching from the employer, starting on the first of the month after 90 days of employment.
Company equity
Snap! Raise offers stock options beginning at 6 months of employment through our employee profit-sharing program. This program includes vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Job training & conferences
Snap! Raise offers employee development efforts within a wide range of professional training programs, including job-specific, management and leadership development.
Lunch and learns
Snap! Raise hosts lunch and learn meetings as part of our Wellness Program. These events happen once per quarter.
Promote from within
Customized development tracks

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