Account Manager - Bilingual (Spanish) at Angi

| Indianapolis, IN +3 more | Remote
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Angi® is transforming the home services industry, creating an environment for homeowners, service professions and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for most indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.  

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

Our Sales Origination team(s) and Client Success team(s) work together to ensure that service providers are set up with quality advertising that meets their needs and have a dedicated resource throughout their advertising campaign. We are rapidly expanding our network of service providers and we are growing our Client Success team to manage accounts for these advertisers. Internally and to our clients, we refer to our account management team as Client Success Managers. To join this elite team, you will need passion for managing portfolios of strategic accounts in a fast-paced environment.  

What you'll do as an Account Manager (internally: Client Success Manager):

  • Develop strong relationships with assigned accounts and work to holistically understand the customer’s needs
  • Oversee various aspects for the overall account, which include: strategy, product adoption, contracts, pricing, billing, and all related customer service issues
  • Drive ROI for customers and assist them with recognizing the value proposition of Angi Ads
  • Develop a sales/account services framework and process that is effective/consistent portfolio-wide
  • Partner with customers to configure an advertising solution that encompasses all of Angi’s products and services
  • Perform related duties as required or assigned
  • This role is 40 hours a week, Monday- Friday. We expect our CSMs to be independently motivated and be able to manage their time well in a work from home environment.  

Benefits, Compensation & Career Growth:   

  • $35,000 base salary with commission earned monthly. Average earnings $60,000 -$80,000 and top performers making $100K+
  • Paid training
  • Employer paid medical coverage with a company contribution to an HSA fund
  • Dental & vision coverage, pet discount plans & retirement plan with company match (401K)
  • Generous PTO including sick, personal, vacation, and volunteer time
  • Technical equipment provided
  • This is a fast-paced team with a variety of paths for career growth into a seniority or specialized role. These positions are only open to our internal team of CSMs. A few of these include: 
    • Senior Client Success Managers 
    • Advertising Strategy Consultants
    • Customer Engagement Managers

To join our team, you’ll need:

  • Must be bilingual in English and Spanish
  • Strong communication skills – building rapport quickly, active listening, and confidence in what you’re saying
  • Knowledge of sales best practices and motivation to meet sales metrics required
  • Effective prioritization and time management skills
  • Strong computer skills required, particularly with Internet and email
  • High School Diploma or GED required
  • Successfully pass a criminal background check

**Angi is looking to fill this role with candidates who are commutable to Indianapolis, IN. We've thrived as a remote team over the last year and we are continuing to hire and on-board this position remotely; However, we would love the opportunity for infrequent in-office days in the future at our downtown Indianapolis location. 

Why Angi?

We love competition and are looking for individuals that will thrive in our fast paced, high energy environment and want to help push others to be better. Angi Sales offers tons of incentives like team outings, happy hours, and lively games & competitions. We take pride that all levels of leadership are accessible and invested in our employee's success and development. Employee engagement is at the heart of the organization and incredibly important to us. All candidates must be eligible to work for any US-based employer without sponsorship.

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

#LI-Remote

#BI-Remote

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Candidate Location Eligibility:
Chicago, IL
Colorado, CO
New York City, NY

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • OracleDatabases
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Angi

What’s the vibe like in the office?

From my first day walking into the building, it felt as if I had entered the most inviting home I had ever been in. The culture was evident, from the smiles and overall happiness to be at work, was a first for me. When I think of the culture the first thing to come to mind is a large table with room to fit all of our culture that we bring to the ta

Sean

Inside Sales Manager

What projects are you most excited about?

The Leadership Development Program is a project to become eligible for management. Career growth is one of the reasons I chose a career with HomeAdvisor. The projects I am working on focuses on improving my FTE, Retention, and Pipeline Management to make sure I am in good standing to become the best version of myself and to lead a team

Kira

Bowman

What makes someone successful on your team?

Being coachable, you have to be willing to put yourself out there and not always wait for a coaching. Feel comfortable to talk to someone if you’re having an issue and soak up the feedback, be moldable.

Rachel

Inside Sales Manager

What is your vision for the company?

The vision of the office in Chicago is to grow leaders. The Sales Leadership Development Program provides mentorship to sales representatives who are interested in future leadership opportunities, and new managers transitioning into the role. The course is designed to help breed our leaders and future leaders with the tools necessary to succeed

Connor

VP of Sales

How has your career grown since starting at the company?

When I was selected to do the open bell ceremony in New York during the merger. It lit another fire under me and let me know that there’s a different kind of energy here. I really wanted something bigger here with the company. They believed in me, and they gave me a prestigious honor. To know that the company believed in me, made me give 150%.

Antoine

Sales Manager

What are Angi Perks + Benefits

Angi Benefits Overview

Angi strives to make all employees feel valued through a variety of programs, perks, and benefits. We're proud to offer a competitive salary with unlimited earning potential for our sales consultants, and supplement that with comprehensive healthcare offerings, pet insurance, catered meals, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
We have an onsite gym in our RiNo building for unlimited use by our employees!
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program

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