Account Executive at Edify (Remote)

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Customer service is broken — stuck in a time warp. As everything has evolved around it, the technology available to support the way businesses engage with customers has mostly stood still. The tools we have on the phones in our pockets are wildly superior to what’s available to us when we engage with our favorite brands. The truth that no one wants to say out loud is that Big Tech has held the customer experience hostage for decades with its giant servers, complex implementations, buried software and expensive contracts. And that’s just not ok with us.
So we founded Edify and built Huddle to seize the opportunity in the void. With customer experience being the final frontier in winning the hearts and dollars of consumers long-term, the brands who prevail are going to be the ones who have tools to do what no one else can. At last, there’s a more predictable, reliable, cost-effective, transparent, full-featured, cloud-native, easy-to-get-and-use, intuitive, accessible, genius single piece of software that’s changing everything.The time for employees to love work, and customers to love companies is here. And finally, so are the tools.

We are Edify. And we’re customers, too.

Edify is changing the way customers communicate and we are looking for a talented, driven individual with great energy, passion, and initiative to drive awareness and new business acquisition.  We are looking for an individual that embraces the start-up culture and who wants to sell a market-disrupting software while growing their career.  


  • Aggressively prospect, identify, qualify and develop sales pipeline
  • Close business to exceed monthly, quarterly and annual bookings objectives
  • Build strong and effective relationships, resulting in growth opportunities
  • Train and assist business partners in products, services, pricing, and operational processes of Edify
  • The ability to juggle a variety of complicated tasks, and comfortable working independently with remote support
  • Strong, effective presentation and communication skills, both verbally and written, to convey complex concepts to audiences with varying skill levels - in person, on the phone, and via email
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches


  • 4+ years of experience selling enterprise technology in a fast-paced and competitive market
  • Contact Center industry experience required
  • Goal-oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
  • Driven – possesses a strong desire to be successful
  • Disciplined – skilled in managing time and resources; sound approach to qualifying opportunities
  • Intelligent – possesses the aptitude to learn quickly and establish credibility
  • Excellent analytic and negotiation skills 

At Edify, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

For information about how we collect and use your personal information when you apply for one of our positions, please see our U.S. Job Applicant Privacy Notice.

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Candidate Location Eligibility:
Austin, TX
Chicago, IL
Colorado, CO
Dallas-Fort Worth, TX
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Los Angeles, CA
Louisville, KY
Madison, WI
Miami, FL
Milwaukee, WI
Ogden, UT
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Provo, UT
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Spokane, WA
Tallahassee, FL
Tampa Bay, FL
Wichita, KS

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • CSSLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • LodashLibraries
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • ExpressFrameworks
    • JestFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • ElasticsearchDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • OutreachLead Gen
    • TerminusLead Gen

An Insider's view of Edify

What kinds of technical challenges do you and your team face?

Our team is building a brand new, intuitive ecosystem that not only enhances customer experience but empowers our user base to build, customize, and analyze their systems, all without technical expertise. Currently, the most exhilarating challenge is converting vast amounts of complex data into valuable, actionable insights for our clients.


Sr. Software Engineer

How does the company support your career growth?

In many ways, but largely through our Perf. Mgmt model. These conversations frame the projects I need to work on right now or to pivot to target the skills I need for that "future path". Edify focuses on ensuring everyone is tackling important and complex challenges, which gives us the chance to practice new skills; tangible and intangible.


Director of Edify Learning

How do you make yourself accessible to the rest of the team?

Accessibility is critical when your team spans time zones and moves fast. I have an open virtual door. I give direction but don’t micromanage. I want passion & creativity (not just task-doing), so we connect often, via video as much as possible. Video’s personal, remarkable, and also terrible because hair and make-up. ? But I’m here for all of it


Chief Marketing Officer

What makes someone successful on your team?

The people who ask the questions tend to be the successful ones. Part of asking a question involves challenging yourself and the norms, being accepting of one's own limitation, and having the strength to reach out to others for answers that might enforce or totally break your current viewpoint.


Sr. Software Engineer

What are Edify Perks + Benefits

Edify Benefits Overview

Full employer-paid health, dental, vision benefits, parking reimbursement, cell phone/wifi and health/wellness reimbursement, professional development reimbursement, electric sit/stand desks with 38" curved monitors, MacBook Pro.

Our flexible hybrid structure allows for remote work - work is a task, not a place!

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Edify has a "Connections Committee" that is volunteer-based. The committee manages anything from volunteer events to company outings.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Edify contributes monthly to employee HSA accounts to help cover out-of-pocket medical expenses.
Disability Insurance
Edify covers monthly rates for employee short-term disability insurance.
Dental Benefits
Edify covers nearly all of Guardian's monthly dental premiums for employees and their dependents.
Vision Benefits
Edify covers nearly all of Guardian's monthly vision premiums for employees and their dependents.
Health Insurance Benefits
Edify covers 100% of Anthem BCBS premiums for employees and their dependents. Edify also contributes to each employee's HSA accounts, monthly.
Life Insurance
Edify offers life insurance with a payout of 1x an employee's annual salary.
Wellness Programs
Edifurians love our monthly steps challenge. Each employee who reaches the daily average goal is entered into our raffle. The winner gets double the monthly health/wellness reimbursement that month.
Team workouts
Volunteer managed "Edifitness" brings employees together for various activities; whether that is a quick employee lead stretch or a group class at a local studio.
Mental Health Benefits
Edify offers a paid Headspace subscription to all employees for mindfulness.
Retirement & Stock Options Benefits
401(K) Matching
Edify's plan matches 100% of an employee's contributions up to 3%, and 50% up to 5%, of their annual base salary, with immediate vesting for matched contributions.
Employee Stock Purchase Plan
Edify offers stock options to all employees at a discounted price. Vesting occurs over a 4-year period with eligibility to start exercising at 1 year.
Child Care & Parental Leave Benefits
Child Care Benefits
Edify covers employees' subscription costs for Urbansitter, a platform for all child care, pet care, and household care needs. Each employee account is given an annual $500 credit.
Generous Parental Leave
Edify provides 12 weeks of paid parental leave for new parents.
Flexible Work Schedule
Edify provides employees with a flexible work schedule that includes flexible start and end times as well as remote work.
Remote Work Program
Our remote work program includes the flexibility to work in-office or remotely as it best suits you and your team.
Family Medical Leave
Employees who have been with Edify for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Edify offers unlimited PTO and Paid VTO is honored in this policy.
Paid Holidays
Paid Sick Days
Edify offers unlimited PTO and Sick Days are honored in this policy.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Edify offers a monthly commuter reimbursement for Santa Monica employees to contribute towards parking, rideshare, or public commuting.
Company Outings
Edify hosts company outings to celebrate wins!
Stocked Kitchen
Edify has a stocked kitchen, including snacks, sandwich works, coffee, tea, beer, wine, and even a cute little bar cart. A sparkling water machine with rotating flavors is one of the newest additions.
Some Meals Provided
Edify orders lunch for the office once a week and for special occasions. Our fully remote staff receives a monthly lunch reimbursement.
Happy Hours
Happy hours are hosted on occasion.
We offer our Santa Monica employees monthly parking reimbursement.
Fitness Subsidies
Edify offers a monthly health/wellness reimbursement for some of the most common health and wellness services and activities.
Home Office Stipend for Remote Employees
Professional Development Benefits
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a professional development reimbursement.
Time allotted for learning
Edify Learning is a team dedicated to training our employees in our products and new content and/or product features.

Additional Perks + Benefits

We don't believe in work/life balance because it should all be fun! Full employer-paid health benefits, cell phone/wifi, health/wellness and professional development reimbursement, electric sit/stand desks with 38" curved monitors, MacBook Pro + much more!

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