See yourself at Twilio

Join the team as our next Account Executive, Messaging Exchange Sales (North Asia) 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is part of our Messaging Exchange business unit supporting the growth of our messaging business in North Asia. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing customers in North Asia, spanning industries such as financial services, e-commerce, healthcare, education, technology and public sector.

Account Executives on the Messaging Exchange Sales team are experts in the messaging space and Twilio’s offerings - and act as key members of our go-to-market teams in developing critical customer engagement use cases with Twilio messaging solutions. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams.

Responsibilities

In this role, you’ll:

• Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging solutions (e.g. SMS, WhatsApp, etc.)
• Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans in identifying new revenue opportunities.
• Act as the voice of the customer to Twilio’s messaging product and carrier relations teams.  
• Be an active expert in the messaging space - staying abreast of key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. 
• Manage and open some of our largest accounts, including high growth technology, ecommerce and fin-tech companies.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Develop, drive, and execute account strategy to deliver optimized margin and gross profit results every period.
• Run a disciplined forecast, consistently achieve on goals, and present guidance to executive management.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s Degree and/or 5-8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers. 
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering market driven results, especially to scale and enterprise customers.
• Excellent verbal and written communication skills.
• Able to operate as part of a team, in a overlay sales capacity.
• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms.

Location 

This role will be located in our Singapore, Hong Kong or Australia office.

Approximately 25% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.