Overview
Cultivate new and grow existing PennyMac Broker (wholesale) relationships and drive growth in the broker (wholesale) channel. Account Executive responsibilities include building and maintaining relationships with Mortgage Brokers, Community Banks and Credit Unions for PennyMac Broker Direct Channel. Grow and manage a successful book of business with broker clients. Serve as subject matter expert, answering all account questions regarding pricing, loan information, PennyMac products, and broker channel technology to ensure a positive customer experience for clients.
Job Description

Cultivate relationships with prospective accounts and manage all business opportunities with assigned accounts and contacts
Operate as a key point of contact for Brokers, Community Banks and Credit Unions
Meet loan production goals through proactive and responsive telephone presentations and pipeline management activities
Source new brokers on an ongoing basis through PennyMac sales and contact pipeline (CRM)
Counsel new and existing clients on mortgage loan solutions
Facilitate instruction of online broker applications and see through to approval
Build and maintain strong relationships with premier mortgage brokers
Provide client support for products and pricing to provide the best loan solution for their customers
Facilitate broker submissions of loan packages
Manage pipeline and meet or exceed production goals
Monitor ongoing performance of brokers
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

Some experience in mortgage, banking, financial services or related field strongly preferred
Prior sales experience in financial services is a plus
Demonstrated competency in meeting customer service standards
Great phone presence
Aptitude for learning
Ability to work in a dynamic and fast paced environment
Ability to work both independently and as a team player
Passion, great communication skills, self-motivation, positive attitude and competitive spirit
Strong oral and written communication skills
Strong presentation and sales skills with the ability to apply them via telephone
Strong organization skills
Ability to multi task
PC proficiency, with knowledge of MS Office tools, loan origination software and loan servicing software
Knowledge of Salesforce CRM a plus

Years of Experience:
1Education:
Bachelor's Degree

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Engineering
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Kisha Parker

Executive Vice President of Corporate Sustainability

How much difference can one company make?

Pennymac's focus on environmental, social and governance (ESG) impact underscores a strategic shift from “corporate responsibility” to “corporate sustainability.” Environmental impact is championed through recycling, waste management, paperless solutions, renewable energy and cloud computing. Social impact is maximized through equitable home ownership; green mortgage; diversity, equity and inclusion; culture management; mentorship programs; and philanthropy initiatives. Moreover, governance impact is managed through board governance and diversity, risk management and more.

We want Pennymac’s corporate sustainability and ESG initiatives to be a source of pride for our employees, customers, partners and shareholders.

Lilianne Tang

AVP, Diversity & Inclusion

An ever-growing sense of belonging and support

Lilianne Tang wants Pennymac teammates’ understanding of diversity and inclusion to keep evolving. The best way to do that? Continuously provide employees with resources that increase awareness and facilitate allyship. Rich programming, like heritage month celebrations, a quarterly conversation series around DEI topics and resource groups have become launchpads for discussion and growth. Recently, Tang facilitated a panel where employees with disabilities shared their experiences and challenges. Events like this expand people's understanding of DEI, and why that work is so necessary.

Through DEI education, activities and initiatives, people will feel empowered to create change in the workplace on an individual, interpersonal and institutional level.

Omri Gabay

DevOps and Platform, Capital Markets

The power of a modern, reliable tech stack

Curiosity and passion go hand in hand for engineers at Pennymac. It’s why Omri Gabay can often be found reading up about the latest tech and sharing his findings with his team — when he’s not building infrastructure-as-code or developing an internal platform. “We encourage innovation,” Gabay said. “Using new tools helps us push the boundaries of the modernization frontier.” With a stack that includes Postgres, Node.js-based microservices, Golang and React Native, the tech teams at Pennymac spend their days working with tools that truly excite them, without sacrificing reliability.

I’m constantly reading, learning and participating in technical communities online alongside my teammates. We also have linklogs where we post interesting ideas or developments that could help propel our applications forward.

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.

Juan

Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at Pennymac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.

Mandy

Vice President, IT Program Management

How has your career grown since starting at the company?

My time at Pennymac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.

John

Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.

Nick

Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At Pennymac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.