Account Development Representative

| Hybrid
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Location: Scottsdale, AZ (Old Town)

The Account Development Representative (ADR) role is an entry-point for a career in sales at Files.com. While B2B and software sales experience are not required, they can be a differentiator.

World Class Pay and Benefits


Competitive Base + Variable: Uncapped with Incentives.

Paid, In-House Training: We’ll provide the solution training you’ll need.

Big Company Benefits: You'll get full Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 401(k) with generous matching, 11 Company Holidays per year, and 20 PTO/Vacation days.

Awesome Office Atmosphere


Our Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (☀️), free drinks, craft coffee (☕️), and free breakfast every day.

That's right: Free Breakfast Every Day! 🍳🥓

Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.

About Files.com


Files.com is an enterprise secure file transfer & automation app with over 6,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.

About the ADR Role


The ADR is the logistical keystone for the Account Management team when working with our existing customers. You coordinate meetings with our Account Managers, and ensure they have updated information on our customers to maximize their effectiveness.

This is not an outbounding/prospecting role. We will give you a steady stream of inside leads who are positioned for upgrades and/or renewals.

In this role, you will be:

  • Leveraging various platforms such as ZoomInfo, LinkedIn Sales Navigator, and more to ensure our customer information is up to date
  • Identifying opportunities amongst our existing customer base
  • Setting appointments with Files.com AMs to further engage with our customers
  • Learning the entire sales process at Files.com and experiencing Sales at a successful software startup. You'll take part in the same trainings as our AMs and position yourself for a promotion into the role of AM or AE in 6-18 months
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • ElasticsearchDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • AsanaManagement
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • RipplingProject Management
    • 15fiveProject Management
    • GreenhouseProject Management

What are Files.com Perks + Benefits

Culture
Open door policy
Team based strategic planning
Open office floor plan
In-person all-hands meetings
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Bereavement leave benefits
Company-wide vacation
We close our offices the last week of the year between Christmas and New Years.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We are offering daily catered breakfasts from local restaurants
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education stipend
Paid industry certifications

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