Account Coordinator
You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Candidates for this role must be in or near the Phoenix/Tempe area
Centene Corporation is hiring for an Account Coordinator in the Phoenix/Tempe area. This roll will answer calls from Brokers and give information for Medicare Supplmental plans.
Hours are 8am-5pm M-F and/or 9:30am-6pm M-F
- Serve as customer support for client accounts ensuring the highest level of customer satisfaction
- Collaborate with Account Management team, serve as the initial point of contact for issue resolution, and escalate inquiries to respective business groups as needed
- Assist with account planning and support strategies of clients
- Assist in identifying and solving customer needs, issues and inquiries
- Maintain and provide reports to identify data and trends
- Participate in plan readiness review and operational meetings for assigned clients
- Minimal travel required
Our Comprehensive Benefits Package:
- Flexible work solutions including remote options, hybrid work schedules and dress flexibility
- Competitive pay
- Paid Time Off including paid holidays
- Health insurance coverage for you and dependents
- 401(k) and stock purchase plans
- Tuition reimbursement and best-in-class training and development
Qualifications:
Education/Experience: Associate's degree in business, related field or equivalent experience. 2+ years of project management, customer service or client relations experience. Healthcare experience preferred.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.