Sales Support Manager

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Advantage Group International (AGI) is seeking a strategic, detail-oriented, and ambitious Sales Support Manager to join us in our journey of helping businesses be better together in the world’s largest CPG / retail market.
Our History and Mission: More than thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other’s feedback.
Ron’s original idea to have retailers rate and rank their suppliers was first conceptualized in 1988. Not long after, CPGs and retailers throughout North America began to recognize that strong and measurable relationships are at the heart of improved business performance.
From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any market and any industry, our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40 countries.
Our Values:

  • Be Engaged – Be engaged, on the team, and in the game.
  • Empathetic Feedback – Give and receive empathetic feedback.
  • High Performance – Succeed with a high-performance attitude.
  • Find a Better Way – Seek to improve and find a better way.

Role Summary: The Sales Support Manager will work closely with the Client Strategy Director who leads our new business and expansion efforts. Key contributions include helping to define top prospects to pursue, supporting pitch meeting preparation, conference pre-planning, and client-focused follow up.
Who We’re Seeking: The successful candidate holds 2+ years of successful professional experience, preferably in sales support and related disciplines.
Reporting relationships: The Sales Support Manager reports to Client Strategy Director who leads our new business and expansion efforts.


What Success Looks Like in this Role:
Help grow and deliver our new business revenue goal by effectively managing the day-to-day activities associated with our new business strategy and execution. Being a self-starter and agile and nimble are key candidate traits. The role offers an exciting opportunity to actively contribute to building and shaping our long-term success.
Specific responsibilities include:

  • Help obtain, manage, and optimize key contact list for new business targets.
  • Ongoing out-reach and communication with potential targets by all available mediums (e-mail, phone, LinkedIn, website etc.).
  • Answer day-to-day questions, and new business outreach questions.
  • Ensure the new business tracker (CRM tool) is constantly updated.
  • Build, manage and maintain sales aids, presentations, and other new business materials.
  • Research new opportunities, companies, and key contacts, and key dates (e.g., Annual results).
  • Help develop an annual calendar of out-reach and manage communications.
  • Support Retailer & Supplier Conference pre-planning (6 Conferences a year). 
  • Help facilitate meetings, invites and planners internally & externally.
  • Support Client Strategy Directors and Managing Director for new business-related questions or requests.
  • Contribute positively to our culture by being a great teammate and demonstrating our values. 
  • Conduct market analysis to identify business development opportunities.

Key Competencies:
AGI has identified the following set of competencies that successful client service leaders demonstrate and develop in the role over time:

  • A Growth Mindset: An orientation to continually growing yourself, relationships, people, teams, and the business.
  • Analytical and Strategic Thinking, with a Bias for Action: The ability to anticipate future opportunities and risks. Being future oriented and solving problems before they blossom into serious issues.
  • Prospecting for Growth: The ability to use prospecting principles, processes, and tools to identify and engage potential clients in the market while continually prospecting within existing clients to capitalize on additional business opportunities.
  • Effective Communication: Understanding and applying effective communication concepts, tools, and techniques. The ability to effectively transmit, receive, and interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Software and Platforms Capability: Efficient and effective use of LinkedIn, Salesforce, Excel, PPT, Outlook, and other relevant tools and technologies.
  • Entrepreneurial Drive: Being driven, ambitious, and motivated to consistently meet / exceed targets. Ability to work independently and an entrepreneurial mindset a positive attitude, zest for learning and always seeking innovations and efficiencies.

Location: This role is home-office based in the United States. 
Travel: Expectations include limited travel to:

  • Quarterly team meetings and presentations, as needed
  • Client presentations (rare, most are via videoconference)
  • Toronto global HQ (occasional)
  • Relevant conferences or industry events (rare)

Why Should You Work with Us?
Advantage offers an excellent work-life balance, including the following:

  • Stable company with an established client base
  • Flex culture
  • Intelligent and passionate team members
  • Unique business positioning, and new opportunities around every corner
  • Competitive salary package including health benefits and 401k matching
  • Generous leave policy and winter holiday office closure

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage.

Disclaimer: Recruitment Fraud

Please be alert to possible recruitment fraud. Advantage Group International's Human Resources Team and hiring managers communicate only via our company email addresses with the domain or via the tracking system with the domain Consider any variations to these domains or any other domains to be fraudulent. Email correspondence will precede a phone interview. We do not request an interview on any instant messaging applications. 

We will never ask for payment of money or require any exchange of benefits or personal documents, bank account details, tax forms or credit card information or require the purchase of any equipment or items of any nature at any stage of the recruitment or interview process. We recommend that you do not respond to unsolicited offers of employment from our company.

If you doubt the authenticity of a job posting, job offer or the recruitment process, please email [email protected]

If you believe you are a victim of recruitment fraud, you may wish to consider contacting your local police or local authorities.

We are not responsible or liable for any claims, losses, damages or expenses resulting from recruitment fraud. 

More Information on Advantage Group International
Advantage Group International operates in the Consulting industry. The company is located in Sydney, Australia , Toronto, Ontario. Advantage Group International was founded in 1988. It has 314 total employees. To see all 3 open jobs at Advantage Group International, click here.
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