Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.
The Opportunity
The Sales Operations Analyst will support the Business Development team by providing reliable data, reporting, and process support that improves how Root’s go-to-market teams operate. This position plays a critical supporting role in maintaining data accuracy, building reporting infrastructure, and coordinating key operational workflows that help the broader BD organization execute efficiently. Success in this role means enabling faster decision-making, improving CRM and reporting reliability, and helping frontline teams spend more time on partner engagement and revenue generation.
Salary Range: $62,300 - $77,900 (STI eligible)
Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.
How You Will Make an Impact
- Partner with Sales Operations leadership to maintain accurate reporting and performance metrics for the Business Development organization.
- Assist in preparing data and analyses that inform planning, forecasting, and strategic decision-making.
- Coordinate updates to key business records and ensure consistency across systems and reports.
- Support cross-functional collaboration between Business Development, Finance, and Analytics to align on insights and goals.
- Help identify opportunities to simplify or improve recurring processes and reporting workflows.
- Contribute to building materials and insights that strengthen team readiness and partner engagement.
What You Will Need to Succeed
- 2+ years of experience in sales operations, business operations, or data analysis preferred.
- Strong analytical skills with the ability to interpret data, communicate insights clearly, and turn findings into selling stories.
- High attention to detail and commitment to data accuracy and hygiene.
- Proficiency with spreadsheets and data visualization tools (such as Mode, Tableau, or Looker), with comfort learning new systems.
- Familiarity with CRM platforms (Monday.com preferred), including maintaining records, building reports, and implementing features based on team feedback.
- Collaborative approach with a willingness to support multiple teams and priorities.
- Organized and dependable, with strong follow-through and communication skills.
As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.
Please see our Privacy Notice available HERE for more information on how we process your personal data.
Top Skills
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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