The Sales Operations Account Specialist is responsible for sales activities to reference customers in quantitative terms (budget, turnover, profitability) and qualitative terms (application of the Brand indications in the choice of products), operating independently, if necessary, but always in line with the instructions received. It is a relational and operational role. The Accopunt Sales Operations supervises the correct execution of customer purchase orders in terms of quantity (budget) and quality, ensuring that the Brand's instructions regarding product choice are respected. The main objectives of the position include: 1) supervision, execution and guarantee of all activities related to product management, space design and, in general, preparation of sales campaigns for showrooms, including support in scheduling appointments with customers , in line with the Brand guidelines; 2) upon request of the Commercial Director, planning of the sales campaign and support in defining the budget, ensuring the achievement of quantitative and qualitative objectives in terms of purchase orders; 3) develop and maintain relationships with customers 4) support the Sales Management in developing the reference market/channel in terms of customers and sales
Qualifications1.01 Supports your Manager in achieving commercial objectives by independently managing orders and maximizing sales results (budget) by ensuring an appropriate choice of product (quality).
1.02 Supports the Head Office Offices involved in managing post-sales activities by managing order changes in line with the indications of the Sales Operations Manager
1.03 Deepens and constantly keeps his knowledge of the collection and seasonal projects updated.
1.04 Carries out other operational activities assigned by his Manager relating to the maintenance of the Showroom in the various phases of the Process (pre-sales campaign, back office, post-sales...).
1.05 Study and develop a preventive evaluation of the assigned customers, to define a product assortment compliant with the type of customer and maximize company profits
1.06 Develop the reference market by identifying new business opportunities and developing the assigned customer portfolio
1.07 Promotes the development of role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's responsibilities.
1.08 Supports the Headquarters Offices involved in the management of post-sales activities by managing order changes in line with the indications of the Sales Operations Manager
1.09 Contributes to the development of the Team's knowledge through suitable online and off-line training activities. This knowledge must include, in particular: products; clients; sales techniques
1.10 Promotes, adopts, develops the use of digital technologies within its function in relation to both process management and in relations with internal and external interlocutors involved in the business
1.11 Adopts behaviors and promotes operational actions- cultural for Sustainable Development, understood as the interconnection of practices oriented towards the Care of the Environment, Business Processes and Organizational Community.
- Bachelor or Master Degree in Economics
- Interest in fashion business
- Excellent interpersonal and client-facing skills
- Previous experience gained in a fashion showroom (including internships)
- Good analytical skills
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What We Do
An Italian House of Brands, Family Owned Since 1951.
Passion, commitment and tradition have created a unique fashion style: today 10 Main Brands and more than 60 different Collections find common ground in quality, style and respect for the distinctive feature that make Max Mara Fashion Group one of the most famous worldwide.
Max Mara Fashion Group, with 41 companies and over 5,500 employees, operates in 105 countries.
Our ecosystem is made of 44 Depts, including Fashion Design, Marketing, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc. in an Holistic approach to our Customers and leveraging all the new digital competences.
We are looking for travel companions. Travelers willing to explore new skills and abilities that have the shape of water and can adapt to different situations and find new paths not yet covered.
