Sales Executive

Posted 2 Days Ago
Be an Early Applicant
United Kingdom
Entry level
Legal Tech
The Role
The Sales Executive at Lawhive is responsible for communicating directly with clients seeking legal services, triaging needs, and collaborating with trained staff to provide appropriate legal assistance. The role involves answering queries, identifying product improvement opportunities, and offering support through various communication channels.
Summary Generated by Built In

Description

We’re on a mission to make sure everyone has access to the law.

Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.

Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We’re passionate about levelling the playing field and believe access to the law should be a basic utility in society.

Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the Solicitors Qualifying Exams (SQE).

We have backing from leading US and UK VC funds including Google Ventures and Episode 1, and from founders and executives who've built some of the biggest startups like Bloom & Wild, Primer, SignalAI, Spotify, Meta, Curve, Monzo, Tide.

The Role

We’re hiring a Sales Executive to join our excellent front-line sales team helping clients access the legal services they need.

Reporting to the Customer Operations team, every member of the sales team is talking to customers consistently, using our knowledge base, tooling and the support of our legally trained staff to ensure clients are getting the best and most appropriate legal help. Every sales executive is directly involved in our process and product, and can help to shape a fast moving legal technology startup.

What the job involves

  • Communicating directly with clients who approach Lawhive for legal help
  • Triaging customer needs and working with our legally trained team to ensure customers get the legal help hey need
  • Learning a legally technical environment and demonstrating that knowledge to customers
  • Answering client questions and handling objections (via phone, email and webchat)
  • Being on the look-out for opportunities to improve our product and processes
  • Transforming the way people access their legal rights and making legal help accessible to everyone!
Requirements
  • You’re opinionated AF and want to help us change the legal system for the better
  • You have demonstrable experience in sales in target-driven and technical environments
  • You’re able to communicate clearly and are exceptional on the phone with all members of the public
  • You understand the importance of being commercially aware
  • You are highly organised and can demonstrate your attention to detail
  • You’re motivated and ambitious. You are capable of learning and adapting in a fast changing startup environment

Desirable

  • You’ve had experience in the legal industry or can show a demonstrable interest in the law
  • You have been an early hire at a high growth startup

Compensation

Base salary plus commission with OTE of £55k

Benefits
    • ✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England)
    • 💰 Equity (Share Options)
    • 💰 Pension
    • 🏠 Quality home workstation setup/equipment
    • ⛳️ Regular team building activities, socials, and annual retreat!

The Company
HQ: London
20 Employees
On-site Workplace
Year Founded: 2021

What We Do

We’re bringing the joy back to practicing the law. Lawhive is a cutting-edge legal tech platform that helps self-employed solicitors earn more while doing less admin, combined with a fully SRA regulated law firm that offers peace of mind and professional support every step of the way.

Based in the UK, we are backed by leading investors, founders and executives who previously backed Zoopla, Monzo, Bloom & Wild, AllPlants, LoveFilm and Shazam. We regularly make appearances on stage at SRA events and are advised by former SRA executive director, Crispin Passmore.

Learn more and join Lawhive here: www.lawhive.co.uk/work-with-us/

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