What You'll Do
We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.
Job Duties
- Respond to and qualify incoming web and phone inquiries regarding Avalara products
- Become an expert on products and services to be sold and maintain relevant industry knowledge
- Create a great first impression to our prospects and customers by providing them with a world class experience
- Drive customer participation in webinars, certification events, and/or conferences
- Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Avalara products
- Achieve monthly quotas of qualified and sales accepted opportunities
- Actively collaborate as a team member within the department and the organization as a whole
What You'll Need to be Successful
- Every day you will respond to and qualify incoming web and phone inquiries regarding Avalara products
- You will become an expert on products and services to be sold and maintain relevant industry knowledge
- Every day you will create a great first impression to our prospects and customers by providing them with a world class experience
- You will promote customer participation in webinars, certification events, and conferences
- Maintain active engagement with our leads through creative follow-up communications designed to increase customer interest in Avalara products
- Achieve monthly quotas of qualified and sales accepted opportunities
- You will collaborate as a team member within the department and Avalara as a whole
- This is a hybrid role based in Durham, NC and will report to the Sales Manager.
- Use a sales CRM to manage the sales pipeline and record information on prospects.
About the Team
- 0-2 years corporate experience outside of undergraduate graduation (Software sales)
- Prior inside sales experience
- Experience being held to and motivated by metrics
- Experience responding to prospect emails, phone calls, and demo requests
- Experience balancing multiple sales opportunities
- This is a hybrid role based in Durham, NC and will report to the Sales Manager.
#LI-Durham
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We're Avalara. We're defining the relationship between tax and tech.
We've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there's nearly 5,000 of us now. Our growth is real, and we're not slowing down - not until we've achieved our mission - to be part of every transaction in the world.
We're bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We've been different from day one. Join us, and your career will be too.
EEO Statement
We're an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
What We Do
We’re building cloud-based tax compliance solutions to handle every transaction in the world.
Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation.
The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.
Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds.
That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast.
Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Belgium, Brazil, Canada, India, and the U.K.
