The Strategic Inbound role is responsible for managing the complete workflow of all Inbound Bookings—including Book a Demo links and form fills that route directly onto Account Executive calendars. This role ensures every booked meeting is properly qualified, meets predefined parameters for a quality meeting, and is routed accurately based on account ownership. They will manage AE calendars, validate inbound demand quality, ensure meeting reminders and confirmations are appropriately executed, and maintain smooth operational handoff processes. Strong organization, attention to detail, communication, and cross-functional coordination skills are essential for success in this role.
Responsibilities- Review and qualify all inbound booked meetings to ensure they meet Seamless.AI’s standards for a quality meeting
- Validate contact, company, and intent data for each booking to ensure accuracy and qualification
- Manage and maintain Account Executive calendars, including identifying & correcting mis-routed meetings based on account ownership
- Ensure that appropriate meeting reminders, confirmations, and follow-up workflows are scheduled and executed
- Monitor daily inbound meeting volume and identify trends, anomalies, or gaps in qualification
- Communicate directly with prospects when necessary to clarify information, confirm meeting details, or re-route scheduling
- Collaborate with Sales Leadership, Marketing, and RevOps teams to refine inbound qualification parameters
- Maintain strong working knowledge of account territories, AE ownership, and internal routing structure
- Provide feedback and insights on lead quality, inbound patterns, and potential improvements to the booking process
- Create and distribute weekly and monthly inbound reporting, including volume, qualification rates, calendar accuracy, and meeting outcomes
- Continuously optimize internal SOPs related to inbound meeting qualification and calendar management
- Escalate any issues related to booking errors, calendar conflicts, or territory misalignment
- Take responsibility for additional tasks or projects supporting inbound operations, sales leadership, and cross-functional teams
- Maintain and update inbound workflow documentation and playbooks
- Strong attention to detail and operational accuracy
- Ability to manage and prioritize high-volume, time-sensitive tasks
- Excellent written and verbal communication skills
- High energy, self-motivation, and a proactive mindset
- Ability to work cross-functionally and collaborate with Sales, Marketing, and RevOps
- Comfort with making decisions and owning outcomes independently
- Ability to adapt to a dynamic and rapidly evolving sales environment
- Data-driven mindset with the ability to interpret and present insights
- Strong organizational skills and the ability to maintain complex calendar systems
- Bachelor’s degree in business, marketing, sales, operations, or related field preferred
- 6+ months experience in an inbound qualification, SDR, sales operations, or calendar-management role
- Strong understanding of B2B SaaS lead generation processes
- Experience with Salesforce, Chili Piper, Revenue Hero, etc., Google Calendar, Salesloft, Aircall, and supporting sales tech preferred
- Proven ability to manage lead flow, qualification, or sales process workflows
- Experience with martech/salestech buyers (e.g., Marketing Ops, Sales Ops, CMOs) preferred
- .5 + year of SDR/BDR experience and history of overachieving quotas
- Salesforce and/or Outreach experience
- Experience in a business development/sales related role preferred
- CRM experience, especially Salesforce preferred
Since 2015, Seamless.AI has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.
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What We Do
Prospecting and relationship-building can be a labor-intensive, costly and opaque process undermined by outdated technology, information, and data entry. We share that frustration, which is why we have created a tool that allows you to Seamlessly connect with your target market, build profitable relationships and acquire new clients - all by using the power of AI.
We are built on the core purpose of creating “great lives for great people,” which extends beyond our great employees to our clients, partners, and supporters. This guiding principle informs every decision we make, while also attracting a diverse body of intelligent and talented people who, in turn, reinforce these values daily to everyone we engage with.
Mission: To help every professional globally create new relationships and opportunities, faster than ever before using the power of artificial intelligence. We want to help the world connect to opportunity and positively impact billions!
Why Work With Us
Seamless.AI stands out by working with every employee to help them achieve their full potential through our benefits: 401k, remote work, work-life balance, parental leave, career advancement, on-the-job training, coaching, competitive pay, performance incentives, unlimited sales commissions, transparent leadership, and more!
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