Sales Development Representative (Lead Research Focus)

Posted 7 Days Ago
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Seattle, WA
In-Office
Junior
Artificial Intelligence • Computer Vision • Digital Media • Machine Learning • Mobile • Software
We're drawing on our 30-year legacy of digital media expertise to build a new generation of AI products.
The Role
The role involves researching and connecting with decision-makers at retail companies, managing prospect records, and supporting sales outreach efforts.
Summary Generated by Built In
Company Overview: 
SAFR from RealNetworks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance. Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives
Position Overview: 

The SAFR business is looking for a resourceful, persistent, and personable individual to play a critical role in building our sales pipeline. In this role, you will help us identify and connect with the right decision-makers at small and mid-sized retail companies.
You will combine detective-style online research with good old-fashioned phone work to uncover key contacts and open doors for our sales team. You will also assist with customer outreach by sending introductory emails, engaging on LinkedIn, and doing light qualification follow-ups.
This is a great opportunity to make an immediate impact, gain hands-on experience in both research and sales development, and build a strong foundation for a career in B2B sales.
If you love solving puzzles, talking to people, and finding creative ways to get answers, we want to hear from you!
What you’ll do:
  • Conduct creative research to identify new potential retail customers to target for outreach
  • Use tools & investigative actions to gather contact information for key decision-makers at targeted companies.
  • As needed, engage potential customers through calls, emails, and LinkedIn outreach.
  • Develop and execute sales campaigns, as needed, to identify leads.
  • Qualify inbound interest as needed to support the sales pipeline.
  • Maintain and update prospect records in the CRM, keeping the information organized and accurate.
  • Collaborate closely with Account Executives to continuously refine our lead criteria and outreach strategies.

What we are looking for:
  • 1–3 years of experience in sales development, lead research, or customer service.
  • Strong communication skills and confidence calling into businesses.
  • Excellent research and problem-solving skills — you love figuring things out.
  • Experience with CRM or prospecting tools (HubSpot, Salesforce, Apollo, etc.) is a plus.
  • Tenacity, curiosity, and comfort wearing multiple hats in a fast-moving environment.

 

Top Skills

Apollo
CRM
Hubspot
Salesforce
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The Company
HQ: Seattle, WA
516 Employees
Year Founded: 1994

What We Do

Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives. SAFR® (safr.com) is the world's premier facial recognition platform for live video. Leading in real-world performance and accuracy as evidenced in testing by NIST, SAFR enables new applications for security, convenience, analytics, and powers StarSearch by Real and RealPlayer 20/20 (real.com). Kontxt™ (kontxt.com) is the foremost platform for categorizing A2P messages to help mobile carriers build customer loyalty and drive new revenue through text message classification and antispam.

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